Hotels in Castlegate, San Tan Valley

"Yes there was a Walmart 10 minutes away and the AC did keep the room cool. Cons-There was no water in the pool and we couldn't find the ice machine,we looked everywhere! "

"My TV didn’t work and I called for assistance. I was told the maintenance person was taking someone to the airport and would check on my tv after his return. I never received any response. The next morning I was getting ready to go to an event for my friend who was performing at Tempe Center for the Arts and the hair dryer in my room was not working. I had to leave the hotel with wet hair. So I had no television in a hotel for 24 hours and I had to leave looking like a wet dog. This experience did not leave me wanting to be a return customer. "

"The hotel itself was fine. Clean and comfortable beds. However I booked my reservation more than 3 months ago - two rooms. When we checked in they asked for my id and credit card 3 times and then told me our rooms were not together a they couldn’t make changes. We were as far apart as we could have been. Thankfully we were traveling with another couple but had it been my children it would have been unacceptable. The front desk staff were too busy talking to each other to pay attention to what they were doing. We travel about thirty nights a year and we will never stay at a My Place again "

"First room stunk like crap. The second one smelt like it has something trying to hide the smell. Bith smelt like crap. I gave back the keys and left"

"We stayed at this hotel for 3 nights on a last minute trip, booked here because others in our party booked here as well and spent close to $800 to stay here. Our very first night, My husband asked for some forks since nothing is provided in the kitchenette, and their little paper with the “rules” stated that you have to ask the front desk - so he did. The lady at the front desk was extremely rude, had a nasty attitude, and would not give us any forks.. I went down later to ask for an extra blanket because my seven-year-old daughter was cold and the same lady refused to give me a blanket – Totally ridiculous, I’ve never heard of any hotel not accommodating their guests, especially with a simple request such as an extra blanket. Every hotel I’ve ever stayed at has an extra set of linens in their closet, but this hotel does not.. if you want fresh towels, you have to take your dirty ones down to the front and ask for clean ones, no pots and pans are provided. You have to go and ask for those as well-not convenient at all. Our walls were dirty, there were stains on the sheets and trash left under our bed. When we open the shade, you could see all the dirty grease marks on the headboard from where people put their heads.. GROSS There are tons of hotels in the area. SKIP THIS ONE. breakfast consisted of watered down coffee, nature valley granola bars, or Quaker, chewy granola bars, and yogurt and hard boiled eggs. A hard pass. - this is your warning! "

"Had a miserable experience due to the bed being so cheap. Not a hotel quality bed. It was a thin mattress on a aluminum frame. Creaked everytime you moved around. We were not able to sleep at all and ended up checking out early. Complete waste of money!!!! Would not recommend."

"Breakfast offerings were repeated from one day to the next. The potatoes were lukewarm at best and the scrambled eggs were a touch too salty. The tub and sink in our room both drained slowly. On arrival, our shower gel was empty and it took 2 requests to get more. When we did get it, it was not placed in the shower receptacle; it was left out on the sink counter. "

"Don’t stay in building #11 room 147B the room desperately needs a remodel and there is mold on the bathroom ceiling! "

"The only negative was the closed pool bar. But at least the lobby bar was a close walk. Nice place to swim and relax. Surrounding areas were great for walking, shopping and especially bar/restaurant selection."