Hotel Mesra Haiwan Kesayangan di Castle Junction

"Great room and great service! They went over the top to assist with our late check-in after our flight was delayed. Definitely recommend!"

"Room was renovated and very clean. Loved the space saving Murphy bed and new appliances and new shower. Ground floor unit was great with open green space behind condo. "

"The room was clean. The staff were Great. Thank you "

"Spotless and staff was excellent even when we mistakenly marked our room not to be cleaned they provided us with clean towels later."

"とても丁寧で清潔感があるホテルでした"

"A very delightful stay and I really appreciated the suite upgrade. It felt like living in a lodge cabin and the loft bedroom and fireplace felt very unique. The coffee was delicious and I’ll definitely stay here again, it was super cosy and very mountain town-esque!"

"We've stayed at the Ptarmigan several times. It's convenient to park the car and walk everywhere in Banff. The king suite is very spacious, spotlessly clean and comfortable. The staff are very courteous and checked to see if we needed anything. The heated underground parking area is a real plus in cold weather. Our only complaint (if you can call it that) is that the room was overly warm, even with the heat turned off. However, the windows opened, so it was okay. "

"The room was spotless, the staff were the most friendly, the amenities are great! Loved the breakfast! Wish there was more hot tubs as the capacity for both is 8 (if the lodge is full good luck getting in)"