2/10 Terrible
Jennifer
20 Jul 2022
Disliked: Cleanliness, amenities, property conditions & facilities
Do not go here, they nickel and dime you throughout the stay. Pool towels, there’s a charge per person per day, same with the internet and it doesn’t even work. The all inclusive is a joke and is only available during certain times of the day. The staff is unhelpful and kitchen staff clearly did not want to be there. There was a huge dead horsefly in the salad and then on the buffet for the entire service. No one bothered to get rid of it. The place has so much potential but the management is clearly lazy. The pool closes early for no reason. Rooms are basic but there was a clump of hair when we arrived in the bathroom. On the second day we didn’t have water to shower and that was the final straw. We ended up checking out early and paid for another hotel because it was such a poor experience.
Jennifer
Stayed 3 nights in Jul 2022