htop Caleta Palace

4.0 star property
Beachfront, with outdoor pool

Choose dates to view prices

Htop Caleta Palace in Platja d'Aro offers an upscale retreat with an outdoor pool, billiards, and a children's playground. Parents can connect using free WiFi or unwind at the bar. Multilingual staff are ready to assist with any needs.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 21 of 21 rooms

Single Room (1 adult)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room (2 adults)

7.8 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room (3 adults)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Triple Room (2 adults and 1 child)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Quadruple Room (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Quadruple Room (3 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Quadruple Room (4 adults)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds OR 2 Double Beds

Twin Room, Sea View (2 adults)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Sea View (3 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

Triple Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 2 Twin Beds

Single Room (monoparental 1 adult and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Single Room (monoparental 1 adult and 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Quadruple Room, Sea View (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Standard Quadruple Room, Sea View (3 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room, Sea View (4 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Twin Room, Sea View (2 adults)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room, Sea View (3 adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Quadruple Room, Sea View (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Quadruple Room, Sea View (3 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Quadruple Room, Sea View (4 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Map
Avenida Cavall Bernat 122, Platja d'Aro, Castell-Platja d'Aro, 17250

What's nearby

  • Cala Cap Roig - 16 min walk - 1.4 km
  • Platja d'Aro Beach - 6 min drive - 2.5 km
  • Camino de Ronda - 8 min drive - 3.2 km
  • Sant Antoni de Calonge Beach - 8 min drive - 5.6 km
  • Palamos Beach - 11 min drive - 12.5 km

Getting around

  • Caldes de Malavella Station - 22 min drive
  • Girona (GRO-Costa Brava) - 28 min drive

Restaurants

  • ‪Pastelería dulce Pikika - ‬1 min walk
  • ‪Pa Fi - ‬6 min walk
  • ‪Platja D'Aro Bar - ‬4 min walk
  • ‪Max de Baltimore - ‬3 min walk
  • ‪Roma Pizzeria - ‬3 min walk

About this property

htop Caleta Palace

Upscale hotel located in Platja d'Aro
At htop Caleta Palace, you can look forward to a poolside bar, a terrace and a playground. The on-site restaurant, htop Caleta Palace, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
  • Smoke-free property, a lift and a 24-hour front desk
  • A billiards/pool table and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 300 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Balconies, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at htop Caleta Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
Meals and beverages at companion properties

Entertainment

On-site entertainment and activities

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 18 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • htop Caleta Palace

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 November and 30 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: EUR 18 per day
  • In-room safe fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number HG-002437

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

H·TOP Caleta Palace Aparthotel Castell-Platja d'Aro
Hotel TOP Caleta Palace Castell-Platja d'Aro
TOP Caleta Palace Castell-Platja d'Aro
TOP Caleta Palace
H TOP Caleta Palace Aparthotel Castell-Platja d'Aro
H TOP Caleta Palace Aparthotel
H TOP Caleta Palace Castell-Platja d'Aro
H·TOP Caleta Palace Aparthotel
H·TOP Caleta Palace Castell-Platja d'Aro
Hotel TOP Caleta Palace
H TOP Caleta Palace
HTOP Caleta Palace
H·TOP Caleta CastellPlatja d'
H·TOP Caleta Palace
htop Caleta Palace Hotel
htop Caleta Palace Castell-Platja d'Aro
htop Caleta Palace Hotel Castell-Platja d'Aro

Frequently asked questions

Does htop Caleta Palace have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is htop Caleta Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at htop Caleta Palace?

Self-parking is available for EUR 18 per day.

What time is check-in at htop Caleta Palace?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at htop Caleta Palace?

Checkout is at 10 AM.

Does htop Caleta Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at htop Caleta Palace?

Some rate plans available at this hotel are all-inclusive.

Where is htop Caleta Palace located?

Nestled on the beach, this Platja d'Aro hotel is within a 10-minute walk of Gran Beach, Cala Rovira and Cala Sa Cova. Cala del Pi and Lobs Minigolf are also within 10 minutes.

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htop Caleta Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 163 out of 674 reviews
Rating 8 - Good. 270 out of 674 reviews
Rating 6 - Okay. 139 out of 674 reviews
Rating 4 - Poor. 68 out of 674 reviews
Rating 2 - Terrible. 34 out of 674 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Julien

Liked: Cleanliness, staff & service
Good location with direct access to a nice bay, but.... property getting old ; hotel not easily accessible unless you pay for a rather expensive and disorganized parking. Very average breakfast. Surcharge for multiple things (for the use of a safe or beach towels... which you hardly see anymore anywhere else...)... pool area way too small for the number of rooms. The location on the small bay is the key positive... the rest is average or poor.
Stayed 3 nights in Aug 2024

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für meine Bedürfnisse und Erwartungen waren der Aufenthalt und die Unterkunft optimal. Das Hotel ist zwar ein wenig in die Jahre gekommen, aber viele Pluspunkte glichen das wieder aus. Einziger Kritikpunkt: die Zimmer sind sehr hellhörig. Wenn die Zimmernachbarn laut reden, versteht man jedes Wort. Also für die Nachtruhe unbedingt Ohrstöpsel mitnehmen.
Stayed 7 nights in Sep 2025

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Schreckliche Zimmer, laut, Abfluss 2 Tage lang verstopft, stinkt dementsprechend, Seifensender gebrochen, dreckiger Duschvorhang! Die Qualität des Essens war max. 2 Sterne Niveau! Außer Nudeln und Pommes alles ungenießbar!
Fernsehbild
Abfluss,anscheinend wurde das Zimmer auch nicht gereinigt,  sonst hätte die Reinigungskraft den defekten Abfluss und Seifenspender ja bemerkt
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was heel goed
Stayed 12 nights in Jul 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a four star hotel. Felt like a hostel with large school groups, school kids prioritised over other guests. Broken sun loungers, interiors felt like they haven't changed since the 70s.
Stayed 4 nights in Aug 2025

8/10 Good

Marly

Liked: Cleanliness, staff & service, amenities
Heel mooi terras met zwembad. Prachtig uitzicht. Op loopafstand van de winkelstraat met vollop winkels en restaurants. Hotel en met name de kamers zeer verouderd. Scheuren in bad en de wastafel. Badderen met douchegordijn. Het hotel vond ik wel mooi schoon. Erg lieve dames die de kamer dagelijks schoonmaakte en alles wat (bijna) op was werd aangevuld. Prachtig uizicht op zee en het zwembad waar ook continu de stoepen werden gedweild etc. De liften zijn naar mijn idee vernieuwd maar continu een wachtrij. Ontbijt vond ik goed, wel vervelend dat ze je bord al onder je neus vandaan halen als je nog aan het eten bent. De zaal oogt ook een beetje als kantine. Wij sliepen op de eerste verdieping met zeeuitzicht. Helaas was het slapen met de balkondeur open geen pretje ivm karaoke of live muziek elke avond bijna direct onder onze ramen. Met kinderen niet ideaal we sliepen vaak pas rond 1 uur door de rumoerigheid. Vervolgens was het erg gehoorig als de rest van de gasten dan naar hun kamer gingen. De bedden zijn vreselijk had de veren in mijn rug staan. Take away ontbijt omdat we al vroeg moesten uitchecken. Dit was gewoon niet te doen. Een droog stokbrood met een plakje ham en afgebrokkelde witte chemische kaas het broodje lag tegen een flesje water aan waardoor deze helemaal was verslapt. Verder parkeren 17 € per dag gewoon ronduit schandalig!!!!!!!!!! Buiten het hotel nette woonwijken waar je gratis kan parkeren. Kortom voldoende door de aardige medewerkers(sters).

6/10 Okay

JOANNE

Disliked: Property conditions & facilities
The property is in an amazing location, staff is friendly. However, that’s pretty much it. The rooms are dusty, the throw pillows on the beds are stained, the white shower curtains are discolored pinkish. The rooms need to be revamped asap. Elderly people were the main guests, I saw no one my age except for front desk staff.
Stayed 4 nights in Sep 2024

8/10 Good

boris

Liked: Staff & service, amenities, property conditions & facilities
Tout tout était très bien le cadre l'environnement le petit-déjeuner le repas du soir l'hôtel juste un truc le manque de civisme des gens et le manque de respect des gens après 22h30 qui gueulait dans les couloirs et qui tapait dans les murs dans les carrelages dans le sol je ne sais pas ce qu'il faisait voilà et un petit détail, c'est que dans ma chambre la numéro 300 si je me rappelle bien, tout le restant était nickel mais la clim était très sale il y avait le berger et les moutons dans la clim ce qui n'est pas très bien pour les maladies respiratoire.
Stayed 2 nights in Sep 2024

6/10 Okay

Virginie

Liked: Cleanliness, staff & service
Hôtel idéalement situé , plage , piscine et boutiques à portée de pieds . Restauration correcte. Gros bémol concernant l’insonorisation des chambres , hôtel très bruyant et partie restauration très bruyante également. Privilégier les extérieurs.
Stayed 6 nights in Aug 2024

10/10 Excellent

Aleksandar

Liked: Staff & service
Fantastic location, walking distance to lots of restaurants, cafes and shops. Beach is right in front of the hotel and is packed but clean. Check in and check out were super fast and easy. The front desk staff were extremely pleasant and helpful. Rooms are dated, but clean. The food was mediocre at best, I would recommend eating breakfast on the resort and having dinner off resort.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mireia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fenomenal. Muy buena ubicación.
Stayed 10 nights in Aug 2024

8/10 Good

SANDRINE

Liked: Cleanliness, property conditions & facilities
Bel hôtel en bord de plage. Le plus est sa localisation avec accès direct sur la crique, l’eau est transparente, on voit les poissons, idéal snorkling. Chambre très spacieuse, je recommande chambre avec vue mer. Les moins, piscine simple rectangulaire, les chaises longues autour de la piscine sont bloquées malgré l’interdiction, dès 8h00 du matin par des personnes qui posent leurs serviettes et reviennent quelques heures plus tard pour certains. Nous avons choisi restauration en pension complète, nous n’avons même pas le droit à un verre d’eau, pas de carafe à disposition, il faut acheter une bouteille d’eau. Le restaurant buffet est plutôt bon mais vu le monde, ça fait plutôt cantine que restaurant. Malgré tout, séjour agréable dans l’ensemble même si mon ado de 17 ans s’est ennuyé, pas d’animation pour les jeunes.
Stayed 8 nights in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist schön und liegt direkt am Strand. Der Pool ist für die Anzahl an Gäste etwas klein. Aber trotzdem sehr schön. Genial ist auch die unter Bäumen liegende Terrasse. Auch direkt am Strand und Pool. Das Hotel ist gepflegt aber nicht ganz neu. Das Personal sorgt aber für Sauberkeit und dass alles schön aussieht. Essen und Getränke waren gut und es gab immer genug Platz im Restaurant. Die Lage des Hotel ist sehr gut. Ruhig aber trotzdem direkt in der Nähe der Einkaufs- und Restaurantmeile. Wir hatten ein Zimmer in Richtung Garten/Parkplatz. War ideal und ruhig im Vergleich zur Seite zum Pool und Strand.
Stayed 14 nights in Aug 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura cibo eccellente, a due passi dalla strada principale con negozi locali.
Stayed 10 nights in Aug 2024

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Tanto las instalaciones como las habitaciones muy “cascadas”. No está a la altura del hotel de 4*.
Stayed 1 night in Aug 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
El alojamiento en general todo muy bien. Yo daria el consejo de qur cambiaran la contraseña de la entrada de la playa semanalmente o dar un dispositivo a cada huésped. Porque en la playa gente que no estaba hospedada en el hotel entraban y acampaban a sus anchas ocupando las tumbonas y personas que pagamos por disfrutar de la pisina muchas veses te quedabas sin sitio por ese detalle.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Carme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, todo el personal encantadores y amables La habitación immejorable Le damos la puntuación máxima
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Stayed 6 nights in Aug 2024

10/10 Excellent

Mireia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at Top Caleta Palace

I stayed with my family at Hotel Top Caleta Palace again and is amazing with breathtaking views from rooms, pool area, Caffe. All staff are very friendly and is a very good choice for families. The food is excellent with good variety. Location is perfect with lovely cala beach in front off Hotel. My kids loved to swim and see the beautiful fishes. The Hotel is close to main street with plenty of nice shops and restaurants. From early morning there is always staff cleaning all the facilities, pool, toilets.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvere!!!

Siempre voy a este hotel por que me encanta,pero si empieza haber cosas rotas por uso y algo antiguo. Por todo lo demas un 10
Stayed 2 nights in Jul 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un grand ouiiii, je retournerai

Un hotel extra pour passer de bons moments en famille Un accès direct à la plage
Stayed 1 night in Aug 2024

6/10 Okay

Roland

Disliked: Property conditions & facilities
Wir haben unseren Urlaub genossen, möchten jedoch einige Rückmeldungen geben. Wir arbeiten im Bereich Marketing/Gastgewerbe und reisen viel in verschiedene Länder, oft in 4-Sterne-Hotels. Das Essen war großartig, gut präsentiert und stets reichlich. Das Personal/der Service war ausgezeichnet, obwohl viele Auszubildende waren. Mit einigen Anpassungen könnten Sie das Gästeerlebnis erheblich verbessern. Im Zimmer verursacht die fehlende Belüftung im Bad unangenehme Gerüche. Lufterfrischer wären hilfreich. Die fehlende Beleuchtung auf dem Balkon erschwert das Genießen des Abends nach dem Schlafengehen der Kinder; eine kleine solarbetriebene Lampe wäre sinnvoll. Ein Handtuchtrockner fehlt. Handtücher auf dem Balkon zu hängen, ist keine Lösung, da sie oft vom Wind weggeweht werden. Die Gebühr für die Nutzung des Safes ist ungewöhnlich. Eine Minibar ist in einem 4-Sterne-Hotel ein Muss. Das Frühstück ohne guten Kaffee kann enttäuschend sein; bessere Kaffeemaschinen wären wünschenswert. Gesunde Essensoptionen haben gefehlt. Die Toiletten, auch in öffentlichen Bereichen, sollten sauber sein. In unserem Zimmer waren bessere Reinigungsmittel nötig, da es Schimmel gab. Die Stufen zum Ein- und Ausstieg aus dem Pool sind kaputt. Ungewöhnlich ist das sofortige Bezahlen von Ausgaben; normalerweise erfolgt dies beim Check-out. Wir hoffen, dass dieses Feedback dazu beiträgt, Ihre Dienstleistungen für zukünftige Gäste zu verbessern.
Stayed 7 nights in Jul 2024

8/10 Good

Valérie

Liked: Cleanliness

Très bon emplacement. Plage et piscine.

Leur point fort l' emplacement ! Lit pas confortable. Chambre vue sur mer très bien.
Stayed 5 nights in Jul 2024

8/10 Good

Max

Liked: Cleanliness, staff & service
Positiv Sehr schöne Lage, gutes Essen, freundliches Personal, Sauberkeit Negativ Zimmern etwas in die Jahre gekommen, Restaurant zu klein für diese Menschenmassen, wer am Pool eine Liege erwischen will muss sehr früh aufstehen 😃
Stayed 11 nights in Jul 2024

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles gut. Waren schon 4 mal dort. Kommen auf jeden Fall wieder.
Stayed 10 nights in Jul 2024