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Sophia Hotel By OxoHotel

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Luxury
VIP Access
4.0 star property
9.6

Exceptional

Historic elegance with breathtaking city views

Amidst the historic charm of the Walled Town, this hotel boasts spacious rooms with ice-cold ACs and beautiful city views. Unwind at the fantastic rooftop bar, offering breathtaking vistas and a perfect spot for relaxation after exploring nearby attractions.

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Ceiling fan
Hairdryer
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(6 reviews)

Highlights

Terrace
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Ceiling fan
Hairdryer
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LED TV
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the area

Map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 2 min walk - 0.2 km
  • San Pedro Claver Church and Convent - 3 min walk - 0.3 km
  • Clock Tower - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪Crepes & Waffles Centro - ‬1 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Hard Rock Cafe Cartagena - ‬2 min walk
  • ‪EL BARÓN - Café & Liquor Bar - ‬1 min walk
  • ‪Rabo De Pez - ‬2 min walk

About this property

Sophia Hotel By OxoHotel

Upscale hotel near Clock Tower
At Sophia Hotel By OxoHotel, you can look forward to free cooked-to-order breakfast, a rooftop terrace and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Airport pick-up service (surcharge), express check-out and babysitting (surcharge)
  • Concierge services, a lift and a front desk safe
  • Tour/ticket information, 1 meeting room and a reception hall
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All guest rooms at Sophia Hotel By OxoHotel include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for COP 100000.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Frequently asked questions

Is Sophia Hotel By OxoHotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sophia Hotel By OxoHotel?

This hotel doesn't offer parking.

What time is check-in at Sophia Hotel By OxoHotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of COP 150000 (subject to availability). After-hours check-in is not available.

What time is check-out at Sophia Hotel By OxoHotel?

Checkout is at 11:00 AM. Late checkout is available for COP 150000 (subject to availability).

Does Sophia Hotel By OxoHotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 55000 per vehicle applies.

Where is Sophia Hotel By OxoHotel located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Republik Bank and Clock Tower. Plaza de San Pedro Claver and San Pedro Claver Church and Convent are just steps away.

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Reviews

Sophia Hotel By OxoHotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 491 out of 597 reviews
Rating 8 - Good. 73 out of 597 reviews
Rating 6 - Okay. 21 out of 597 reviews
Rating 4 - Poor. 3 out of 597 reviews
Rating 2 - Terrible. 9 out of 597 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

ELVIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 wonderful days here. We were very happy because it was a very clean hotel, with excellent service from all the staff in the different areas, great breakfast, and a beautiful view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is made even better by its friendly and helpful staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

KETAN J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service & Staff was good
Stayed 5 nights in Sep 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We really enjoyed our stay at the Sophia and Cartagena in general. The entire service provided by the hotel staff was perfect, from the young people at reception, to the restaurant staff where we enjoyed our delicious daily breakfasts, to the rooftop service. Everything was excellent, with friendly staff who were attentive to our needs. We give everyone 5 stars! 100% recommended. Thank you very much.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room, nice rooftop area.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the size of my room was amazing, the hotel staff was very polite, anything you need, the hotel staff is ready to help you. Breakfast is delicious. The people who work in the restaurant at breakfast time are pleasant and make you feel at home. I love the hotel and I will go back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location!
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful roof top, delicious breakfast, comfortable room and bed, awesome staff. Would definitely come back.
Stayed 5 nights in Feb 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 4 nights in Dec 2024

8/10 Good

Nicholas William

Liked: Amenities
Sophia Hotel was a great hotel, all the staff were amazing and I will be back to stay there again
Stayed 5 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Cartagena. Would definitely stay here again. The terrace is breath taking and the hotel staff is superb!
Stayed 6 nights in Aug 2024

10/10 Excellent

Pasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything and i felt safe
Stayed 3 nights in Oct 2024

10/10 Excellent

Hordur

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with wonderful staff. The rooms are beautiful and very comfortable.
Stayed 5 nights in Oct 2022

10/10 Excellent

Catherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia Hotel was the ideal stay in Cartagena. Conveniently located to several restaurants, museums, and the dock for travel to the islands around Cartagena. The staff were helpful and polite, and I felt comfortable staying alone and walking alone in the area, even at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Great rooftop pool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia hotel was an amazing hotel from the staff at the front desk to the bartender at the rooftop bar and the team that kept our room clean and well stocked. If you are looking to stay at an amazing place in Cartagena this hotel is definitely a must. Great job Sophia and Thank your staff for making this place amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Esi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beautiful clean hotel! I had the best view. It was close to everything. The staff and food was amazing as well. i’d definitely stay here again :)
Stayed 4 nights in Sep 2024

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in May 2024

10/10 Excellent

Treena

Liked: Cleanliness, property conditions & facilities
Central and lovely !
Stayed 2 nights in Mar 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet boutique hotel in the walled part of Cartagena that was walking distance to the sights. The staff, especially in the restaurant were extremely friendly and efficient. Great breakfast buffet with a great many options.
Stayed 4 nights in Feb 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff went above and beyond to ensure we had a great stay! The area is perfect for sightseeing and walking everywhere. Book it, you won’t regret it!
Stayed 3 nights in May 2023