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Hotel OR

3.5 star property
Hotel with free breakfast, a short walk to Bocagrande Beach

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Photo gallery for Hotel OR

Outdoor pool, pool loungers
1 bedroom, in-room safe, desk, free WiFi
Reception
Property grounds
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

1 bedroom, in-room safe, desk, free WiFi

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Single Room

1 bedroom, in-room safe, desk, free WiFi

Single Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Carrera 3, No. 5-104, Bocagrange, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 5 min walk - 0.4 km
  • Castillo Grande Beach - 9 min walk - 0.8 km
  • El Laguito Beach - 11 min walk - 1.0 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Leña Y Carbón - ‬3 min walk
  • ‪Restaurante Dunia - ‬2 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬3 min walk

About this property

Hotel OR

Hotel near Bocagrande Beach
At Hotel OR, you can look forward to free full breakfast, a poolside bar and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • A 24-hour front desk, a lift and a front desk safe
  • Tour/ticket information and luggage storage
Room features
All guest rooms at Hotel OR include thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 80000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 80000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

OR Cartagena
Hotel OR Hotel
Hotel OR Cartagena
Hotel OR Hotel Cartagena

Frequently asked questions

Does Hotel OR have a pool?

Yes, this property has an outdoor pool.

Is Hotel OR pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel OR?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel OR?

Checkout is at noon.

Where is Hotel OR located?

Located in Bocagrande, this hotel is within a 5-minute walk of Rio Cartagena Casino and Bocagrande Beach. Centro Comercial Nao and Malecón Bahía de las Ánimas are also within 10 minutes.

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Hotel OR Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 264 reviews
Rating 8 - Good. 99 out of 264 reviews
Rating 6 - Okay. 39 out of 264 reviews
Rating 4 - Poor. 14 out of 264 reviews
Rating 2 - Terrible. 24 out of 264 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
poor customer service-took 25 min to take care of me bathroom clogged instead of changing my room had to go and use another restroom outside my room elevator did not work not enough towels for each guest and soap no comforter unable to each reception from room dirty
Stayed 1 night in Jun 2025

6/10 Okay

nancy e

Liked: Cleanliness, staff & service
A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.
Stayed 3 nights in Mar 2025

8/10 Good

Vagn

Liked: Cleanliness, property conditions & facilities, room comfort

Ok hotel - in walking distance from the beach

The hotel is nice + in walking distance to a nice beach. The breakfast was understaffed, as there was only one lady working there. It therefor took a while to get served.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.
Stayed 3 nights in May 2024

2/10 Terrible

José Tito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay

This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.
Stayed 11 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Helped arrange a tour for me that was excellent, better than the usual tourist agency down the street.
Stayed 6 nights in Apr 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a jewel. They made me feel at home. Very loving and POSITIVE energy environment. Maria Alejandra the Manager is in charge to create a unique experience. She speaks from her heart to mine.
Stayed 1 night in Dec 2022

8/10 Good

Curry

Good price . No soap was available in the bat and the beds had very light sheets no comforter
Stayed 1 night in Jul 2023

2/10 Terrible

Diego Andrés

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn´t make the invoice
Stayed 1 night in Mar 2023

2/10 Terrible

shay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn’t for tourists !!! As i came in. Big sign on elevator not working. I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff. Next day i asked a free night they refused and willing to give only half price on another night. Thanks to orbitz that saved me from that place. No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time. Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables. Not safe. At night only 1 worker at reception that can get easily to your room. The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place. STAY AWAY as you can. Cheers.

4/10 Poor

Jacques E.

Liked: Property conditions & facilities
Disliked: Staff & service
This hotel has its pros and cons: Pros: -If you're seeking an affordable place within a short walking distance to the beach, this hotel is an excellent choice. Boca Grande beach is just a 3-5 minute walk away. -The neighborhood is safe and offers convenient access to amenities like banks, shops, and restaurants. It's also easy to find transportation to the city center within 10-20 minutes. Cons: - While they provide daily room cleaning, the sheets won't be changed unless you specifically request it. - The air conditioning doesn't have an automatic shut-off, leading to uncomfortably cold nights, especially since there are no comforters. - Curiously, they keep tight control over the towels, as if they're afraid they'll be stolen. Your towels often disappear as soon as you step out. - The hotel enforces numerous rules, giving the impression of being confined in a restrictive environment such as a jail. For each visitor you have, there's a charge of 70,000 COB before they're allowed to enter your room. This policy applies even if it's just a brief 1-hour massage, which can become quite costly if you have many friends visiting. Additionally, the staff's attitude towards visitors can be quite impolite. - Complimentary bottled water is not provided. - The breakfast experience is quite underwhelming and minimal. However, considering the price you pay, it's acceptable. In conclusion, I would not choose to stay there again. Best of luck in your decision-making.
Stayed 7 nights in Aug 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Buenisimo
Stayed 3 nights in Apr 2025

8/10 Good

Sabi

Stayed 2 nights in Apr 2025

6/10 Okay

Daniella

Stayed 4 nights in Mar 2025

2/10 Terrible

Rock

Stayed 6 nights in Mar 2025

4/10 Poor

Gianbattista

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Catalina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy feo el hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

ANA ARCELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómoda la habitación, me gustó que tiene frigobar, muy limpio y personal muy amable.
Stayed 4 nights in Feb 2025

8/10 Good

Karen

Liked: Staff & service
Disliked: Cleanliness

Oportunidades de mejora

La habitacion tenia machas y por lo tanto olor a humedo, la limpieza estaba ok, el agua de la piscina estaba turbia depronto le falta algo de mantenimiento, el asensor no estaba funcionando y aunque nos toco una habitacion en el tercer piso y tengo una incapacidad de un brazo no nos ayudaron con las maletas.
Stayed 1 night in Feb 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia , el hotel es un poquito viejito pero la atención del personal es excelente
Stayed 3 nights in Jan 2025

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sauber neues Bad, aber kein warmes Wasser, Aufzug defekt, Fernseher defekt - Reparatur oder Ausstausch fand nicht statt. Rollo konnte nur mit Hilfe eines Stuhles im Handbetrieb genutzt werden. Personal freundlich.
Stayed 5 nights in Dec 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024