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Casa La Merced by Mustique

3.5 star property
Hotel with free breakfast, steps from Teatro Heredia

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Photo gallery for Casa La Merced by Mustique

Front of property
Porch
Lounge
Interior
Lounge

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Bathroom

Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle de Don Sancho36'165, Cartagena, 130001

What's nearby

  • Clock Tower - 6 min walk - 0.6 km
  • San Pedro Claver Church and Convent - 8 min walk - 0.7 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Las Bovedas - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 19 min walk - 1.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 17 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Pink Dolphin - ‬3 min walk
  • ‪Pastelería Mila - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Restaurante Robert Sazon Monposino - ‬2 min walk

About this property

Casa La Merced by Mustique

Hotel near San Pedro Claver Church and Convent
Located close to Teatro Heredia and Catedral, Casa La Merced by Mustique provides free cooked-to-order breakfast, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), tour/ticket information and a banquet hall
  • 1 meeting room, a front desk safe and a lift
  • Smoke-free property, a 24-hour front desk and concierge services
Room features
All guest rooms at Casa La Merced by Mustique have comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 40-inch Smart TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa La Merced by Mustique Hotel
Casa La Merced by Mustique Cartagena
Casa La Merced by Mustique Hotel Cartagena

Frequently asked questions

Does Casa La Merced by Mustique have a pool?

Yes, this property has an outdoor pool.

Is Casa La Merced by Mustique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa La Merced by Mustique?

This property doesn't offer parking.

What time is check-in at Casa La Merced by Mustique?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Casa La Merced by Mustique?

Checkout is at noon.

Does Casa La Merced by Mustique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 110000 per vehicle applies.

Where is Casa La Merced by Mustique located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Teatro Heredia, Iglesia de Santo Toribio de Mangrovejo and Catedral. Palacio de la Inquisicion and San Pedro Claver Church and Convent are also within 10 minutes.

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Casa La Merced by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 32 out of 34 reviews
Rating 8 - Good. 2 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

We had a wonderful stay. Excellent service, well situated and a very nice breakfast.
Stayed 5 nights in Nov 2024

10/10

Excellent stay in Cartagena. We were welcomed by Johana who was the concierge during our stay. She made is feel at home from the minute we arrived and helped us with tour arrangements and excellent restaurant recommendations. The hotel IIA súper clean and very well decorated. Note there is no elevators but not a problem for us. Loved our stay and hope we can go back.
Stayed 3 nights in Apr 2025

10/10

Good place to stay in Cartagena
Stayed 2 nights in Mar 2024

10/10

Very cute elegant hotel in old town Cartegana
Stayed 2 nights in Mar 2024

10/10

Everything just perfect for us
Stayed 4 nights in May 2024

10/10

Best hotel I have stayed at with the best staff and best location. We will be coming back for yrs. Love this place
Stayed 4 nights in Aug 2022

10/10

I was very impressed with the architecture of the building, all the staff were amazing and helpful. The Junior room on the roof top was fantastic with a view and clean. Breakfast was delicious. I totally recommend this stunning boutique hotel.
Stayed 7 nights in Apr 2023

10/10

The service here was impeccable! They treated us like we were family and made us feel like we were the only guests in the entire hotel. Such a beautiful space, great food and even better service. Thank you for an amazing experience!
Stayed 4 nights in Nov 2022

8/10

Small hotel, with only a few other travelers. not easy to negotiate if you don’t speak Spanish, but staff tried to be helpful. Location was fine. Small pool offered limited and swimming in limited sunbathing.
Stayed 4 nights in Mar 2024

10/10

This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.
Stayed 4 nights in Mar 2024

10/10

The property was absolutely beautiful, from the front entrance to the interior to the bedrooms, everything was done very tastefully. We stayed in a junior suite on the rooftop and the views of the wall and the sea were enchanting. Breakfast was made to order with many choices, and delicious. We had dinner one evening and it was as good as any of the fine restaurants in the city. Above all, the staff were so accommodating, kind, and gracious. Would highly recommend this beautiful property.
Stayed 5 nights in Mar 2024

10/10

Casa La Merced by Mustique was the perfect place to both get away and engage in local activities. The staff was attentive and polite. We managed to communicate despite our limited Spanish proficiency. The chef was very accommodating for breakfast. The staff was helpful with recommendations for activities and reservations. The only negative was that the pool was awkwardly located in the middle of the lobby and the rooftop terrace was lovely but if the room next to it was occupied, it could lead to an uncomfortable social situation.
Stayed 5 nights in Feb 2024

10/10

It is a gem , and the service is extra friendly . You feel more like at home rather then in an hotel. The quality of the service make it exceptional. I will go back again and again. I had the room on the roiftop and fantastic view. Love the breakfast à la carte . The architecture is quite modern and elegant in an old house , you get the best of both. Walk everywhere and east access to the airport
Stayed 4 nights in Aug 2023

10/10

Excellent house/hotel. This is not your typical hotel. It is a stunning house in the moorish riyad style run by a hotel company. Hence there is no lobby in the traditional way one would expect of a hotel. All areas are communal - dining area, bar, terraces. The décor is impeccable, all in white and rattan contrasted with plants and a central blue pool which highlights the ambiance of the house. The only problem is that the house does not have an elevator. Service is very good. The rooftop terrace has a small jacuzzi and views if the Teatro Heredia and ocean.
Stayed 3 nights in Nov 2023

10/10

Stayed 2 nights in Nov 2024

8/10

Stayed 3 nights in Apr 2024

10/10

Stayed 2 nights in Aug 2023

10/10

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Stayed 2 nights in Jun 2023

10/10

Stayed 2 nights in Apr 2023

10/10

Stayed 3 nights in Dec 2022

10/10

Stayed 3 nights in Dec 2022

10/10

Stayed 2 nights in Dec 2022

10/10

Excelente servicio, personal muy atento, superó nuestras expectativas!!!
Stayed 2 nights in Nov 2022

10/10

Un espacio lindo y acogedor para disfrutar la hermosa ciudad amurallada de Cartagena.
Stayed 2 nights in Sep 2022

10/10

Stayed 2 nights in Jul 2022