At Apartamentos frente al mar Cartagena - Edificio Palmetto, travelers can unwind in the sauna or Turkish bath/hammam. The spa offers facials, body scrubs, and manicure/pedicure services. Enjoy an outdoor pool and a separate children's pool as refreshing alternatives to the beach.
Located in Bocagrande, a neighbourhood in Cartagena, Apartamentos frente al mar Cartagena - Edificio Palmetto is near the airport and on the beach. Caribbean Naval Museum and Ciudad Movil Cultural Center are local attractions and those in the mood for shopping can visit Centro Comercial Nao and Plaza Bocagrande Commercial Center. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Apartamentos frente al mar Cartagena - Edificio Palmetto
Guests of this beach aparthotel will appreciate convenient on-site amenities such as a fitness centre and a steam room. Each apartment has 2 bedrooms and offers free WiFi and room service. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
Apartamentos frente al mar Cartagena - Edificio Palmetto offers 9 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body scrubs and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Hair salon
Iron/ironing board on request
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
Near the airport
Near the boardwalk/promenade
Near the ocean
On the waterfront
Things to do
Children's pool
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
9 units
Access via exterior corridors
Comprehensive food waste policy
Comprehensive recycling policy
Individual decor
Individual furnishings
No plastic coffee stirrers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Apartamentos frente al mar Cartagena Edificio Palmetto Apartment
Apartamentos frente mar Edificio Palmetto Apartment
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente al mar Cartagena Edificio Palmetto Apartment
Apartamentos frente mar Edificio Palmetto Apartment
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente mar Edificio Palmetto
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente al mar Cartagena - Edificio Palmetto Hotel
Frequently asked questions
Does Apartamentos frente al mar Cartagena - Edificio Palmetto have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.
How much does it cost to stay at Apartamentos frente al mar Cartagena - Edificio Palmetto?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Apartamentos frente al mar Cartagena - Edificio Palmetto on 18 Mar 2026 start from RM732, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Apartamentos frente al mar Cartagena - Edificio Palmetto pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Self-parking is free at this property.
What time is check-in at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Check-in start time: 3 PM; check-in end time: 10:00 PM.
What time is check-out at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Checkout is at noon. Late checkout is available for a fee.
Where is Apartamentos frente al mar Cartagena - Edificio Palmetto located?
Nestled on the beach, this Bocagrande aparthotel is within a 10-minute walk of Bocagrande Beach, Malecón Bahía de las Ánimas and Centro Comercial Nao. Rio Cartagena Casino and Plaza Bocagrande Commercial Center are also within 10 minutes.
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Reviews
Apartamentos frente al mar Cartagena - Edificio Palmetto Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.2
Location
6.4
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 21 out of 69 reviews
10 - Excellent
21
Rating 8 - Good. 19 out of 69 reviews
8 - Good
19
Rating 6 - Okay. 7 out of 69 reviews
6 - Okay
7
Rating 4 - Poor. 8 out of 69 reviews
4 - Poor
8
Rating 2 - Terrible. 14 out of 69 reviews
2 - Terrible
14
Reviews
4/10 Poor
Veronica
13 Aug 2022
Disliked: Staff & service
There is a disconnect from the building staff and apartment owners. I met only 1 receptionist that was helpful and friendly. The building guards tried scamming me. Will never stay here again.
Veronica
Stayed 7 nights in Aug 2022
4/10 Poor
Arlene
25 May 2023
Disliked: Cleanliness, staff & service
Out vacation stay was far from great. No cleaning was done in our apartment, no one came to greet us or advise who to contact if we had any problems. I came across a few problems and went to the reception only to be told to speak to the person I booked the room from. I tried explaining to them that I booked through Expedia and they seemed not to know what that was. After some back amd forth they provided me with a name & number. Lady said that there was no cleaning service for the apartments. I expressed how weird that was since I’ve never booked a hotel/apartment with no cleaning service. We didn’t know how to use the safe, no new towels were given to us, no extra paper toilet, washer and dryer in the room weren’t working and to top it off apartment was full of cockroaches. Definitely not staying here again, since I complained they gave us a new set of towels but thats it they never fixed the washer or dryer and never provided us with trash bags which they told us they would give us.
There are a few things I didn’t like that should be mentioned up front to the guest before the chose to stay there.
1. The shows had NO hot water for the first three days and when they finally showed up to fixed it, the water took approximately 10 to 15 minutes to get hot that only lasted 2 minutes.
2. The TV’s didn’t work, the Wi-Fi connection to get the TV channels working was unable to provide a good continuous signal therefore the TV spent all night trying to connect.
3. They told us the dryer didn’t work but the washer did. The dryer should have been checked and repaired if needed before we arrived.
4. The Gym equipment was very out dated and unsafe for the user. Example the thread mill were slipping causing you to go off balance and can easily fall and get seriously injured.
5. They have 3 elevators but the most of the time there only one elevator was working for a building with approximately 40 floors, needless to say it took about 10 to 15 minutes just to get up and down the building.
I love the fact that it’s located feet from the ocean. The security at the door did an awesome job to be sure the people accessing the building did belong in the building.
6. The pool was unacceptable for hours at a time but we were never given the pool schedule upon arrival. That has to change to avoid the guess showing up and denied access to the pool.
7. The showers I recommend be redesigned to avoid mopping after each use, due to the excess water accumulated
Lo unico malo, muy malo, es el proceso de check in. Super largo y complicado. Luego de eso, la vista de Cartagena desde un piso 23 es espectacular y sana lo del check in
The property is excellent.
Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
Cristina
Stayed 3 nights in Aug 2019
4/10 Poor
Verified traveller
19 Jul 2019
Liked: Cleanliness
Disliked: Staff & service
I liked that is an apartment for the space.... but the conditions of the building are not 5 stars as appear in the rating... the elevator got ruin and did not work for 3 days and we were at the 27th floor. We were a family of 6 requested an apartment of 2 rooms, instead of giving us an apartment of 2 rooms they gave us 2 apartments of 2 rooms each charging us more and did not want to refund us and I made a reservation of another apartment of 2 bedrooms and gave us 2 more apartments and wasting the money of 2 apartments for nothing.
L'appartement ne correspond plus aux photos de l'annonce. Tout les meubles sont vêtustes et absolument inconfortable. Impersonnel.
Très peu fourni en vaisselle. Pas de plat pour utiliser le four, pas de petites cuillières, pas de bols, pas de briquet, tire-bouchon, produit vaisselle, éponge, sel-poivre, et sèche-cheveux alors qu'il est mentionné dans l'annonce.
Le nettoyage tous les jours prévus dans l'annonce est en suplément.
Frigo sans compartiments dans la porte !
Micro-onde difficile à faire fonctionner.
Le vent s'infiltre par toutes les ouvertures (même fermées) et donc un bruit de souffle constant.
Le personnel n'est pas très accueillant.
Douche froide.
Il y a une machine à café, parfait. Lave-linge et sèche-linge très bien. Il y a un mixer et un toaster croque-monsieur, mais pas essayer.
Priska
Stayed 7 nights in Mar 2019
2/10 Terrible
Verified traveller
25 Feb 2019
Disliked: Staff & service
When I arrive I had to call the apartment to see if I can check inn they never answer me ignore my calls all day when it was check inn time person from lobby call the lady and than she answers. Then we hear employee saying she did not like to go down get the guest at all. Bad customer service
Worsted experience of anyplace I have been world w
When we arrived we were met with blank stares, because they said they do not have a reservation for us. Of course there is no public WIFI in the building so I could not connect. I was finally able to connect and show them my reservation, but they said they do not have a reservation in my name (they spelled my name wrong, but not just a little wrong they left out 2 letters in my last name - so Yeager became Year). I finally had to argue with them that if this reservation is not for me then why is Mr. Year's reservation on my phone? After about 2 hours of this they finally gave us our Apartment that we paid for. I have stayed in this building 3 other times in the last 10 years (not my last name) the last time 4 years ago. The building is really getting worn down since it was built in 2005, the furnishings were old and worn out, in one of the rooms the drawers were stuck and hard to open. The Kitchen cabinets are peeling, and everything else is shabby. I would avoid this place primarily because the check in procedure is not comfortable in the slightest, there is no public WIFI, the condition of the Apartments, and you are treated like an inmate all of the time.
No lo recomiendo, por precio se consiguen mejores lugares , Muchas reglas, una sola llave para 4 personas, al ingresar a la piscina (no le da el sol, no se puede ingresar bebidas),
It has a good view very nice close to everthing nice pool
Roberto
Stayed 3 nights in Nov 2018
6/10 Okay
Verified traveller
20 Jul 2018
Liked: Staff & service, room comfort
Towels were limited and all were stained
Cockroaches noted
Window coverings need replacement
Pillows were stained, mold spots
Cook was good.
Shower easily overflowed to bathroom floor
Our deluxe apartment came with Cockroaches, dripping taps, cold showers, 2 hours fixing aircon then dripped for remainder of stay, had to ask for towels and limited kitchen cleaning gear.
We were original put into a basic apartment which was not what we booked. Was moved to this. However the pool was great opening from 9am to 5:30. Oh and we had a twohout check in process. Would not stay here again