Hotel Mesra Haiwan Kesayangan di Carolina Forest

"Check in staff was rude and dismissive. The toilet didn't run correctly - made a terrible noise after flushing and was told we needed to hold it down for at least a full minute to fully flush... Breakfast was meh - only waffles, yogurt and muffins. Not even fresh fruit."

"The halls was hot. The hot tub was not hot or up kept. The walls were not clean. There was no place to put your soap in the shower because the shelf was missing."

"All staff was friendly and professional "

"We booked online we put that we had a pet. Two days on our stay there I get a call while out w/ family saying I need to come back and get my dog for barking. They try to say I snuck my dog into the hotel, I had proof that we paid for her because the staff was even playing with her throughout the two days there was no issues and when I told her I was with the family at an event I just paid to get in, they said if I did not pick my dog up they were going to call the cops and have them come and get...