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Ulasan tentang Carmel Valley Lodge and Resort

3.5 out of 5
Carmel Valley Lodge and Resort
8 Ford Rd, Carmel Valley, CA

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 86 daripada 152 ulasan" "
Penilaian 8 - Baik. 43 daripada 152 ulasan" "
Penilaian 6 - Boleh diterima. 11 daripada 152 ulasan" "
Penilaian 4 - Lemah. 8 daripada 152 ulasan" "
Penilaian 2 - Teruk. 4 daripada 152 ulasan" "

9.2/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

9.2/10

Mesra alam

Ulasan

10/10 Cemerlang

Gina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
location
Menginap 1 malam pada Mac 2024
Respons daripada Proprietor pada 18 Apr 2024
We hope you can visit with us again. We enjoyed having you as our guest.

10/10 Cemerlang

Ketty

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The entire staff was friendly and welcoming. They even went out of the way to provide a takeout breakfast since we had to leave early. The property was very clean and our room was charming.
Menginap 2 malam pada Mac 2024
Respons daripada Proprietor pada 12 Apr 2024
It's always our pleasure doing the extra things that make our guests happy. Thank you for choosing us.

10/10 Cemerlang

Ashley

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Proprietor pada 6 Mac 2024
Thank you for sending us a review. We appreciate the feedback.

8/10 Baik

naeem

Sukakan: Keadaan hartanah & kemudahan
There was no microwave in the room! Everything else was nice.
Menginap 2 malam pada Feb 2024
Respons daripada Proprietor pada 23 Feb 2024
We understand the desire to have a microwave and we wish it were possible but we do allow the use of the microwave in our Lobby Kitchen. We're happy you enjoyed the other aspects of your stay. Safe travels,

8/10 Baik

Janet

Menginap 1 malam pada Feb 2024
Respons daripada Proprietor pada 12 Apr 2024
Thank you for staying with us. We appreciate every guest and the choice you made to stay with us.

10/10 Cemerlang

Joy Lynn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff and service are exceptional! Very clean and convenient to the valley and Big Sur! We highly recommend this property to anyone visiting the area.
Menginap 1 malam pada Dis 2023
Respons daripada Julia pada 16 Feb 2024
We are happy we could make your little get away a happy one and we hope to see you again.

10/10 Cemerlang

KayLynn

Great find.
Great find in the area. It also has the added benefit of having an EV charger.
Menginap 2 malam pada Dis 2023
Respons daripada Julia pada 16 Feb 2024
Thank you for staying with us. We're happy you had a good experience.

10/10 Cemerlang

Pamela

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a lovely weekend stay and will definitely be back! Beds were comfy, the location was quiet and beautifully landscaped, and the hot tub was great. Very clean property. We really appreciated the nice front desk staff and breakfast cooks, they were very friendly and professional. Amazing and plentiful hot and cold breakfast, including frittata, croissants, fruit, yogurt, juice and coffee/tea, etc. WOW!
Menginap 2 malam pada Nov 2023
Respons daripada Proprietor pada 2 Dis 2023
Thank you so much for your kind words. It was our pleasure having you and we hope you can return again soon. Happy Holidays!

10/10 Cemerlang

Julia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
What a lovely oasis. Rooms are well appointed and not your typical hotel rooms. I will be back!
Menginap 1 malam pada Nov 2023
Respons daripada Proprietor pada 9 Nov 2023
Thank you for staying with us! We're so pleased you enjoyed your stay and we hope to see you again.

10/10 Cemerlang

Jammie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very friendly and helpful staff. Great atmosphere. We plan to return in the summer.
Menginap 2 malam pada Okt 2023
Respons daripada Proprietor pada 30 Okt 2023
Thank you for staying with us and we look forward to your return visit in the summer.

8/10 Baik

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Sep 2023
Respons daripada Proprietor pada 30 Okt 2023
Thank you for staying with us. We hope you will visit again.

10/10 Cemerlang

David

Menginap 1 malam pada Jul 2023
Respons daripada Proprietor pada 13 Jul 2023
We're so pleased you had the great experience we strive hard to deliver to all the guest we are lucky enough to serve. Come back again soon

8/10 Baik

Xi, san francisco

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jul 2023
Respons daripada Proprietor pada 13 Jul 2023
Thank you for staying with us. It was our pleasure having you.

10/10 Cemerlang

Vicki

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2023
Respons daripada Proprietor pada 28 Jun 2023
We're happy you enjoyed your stay.

10/10 Cemerlang

Nicholas

Menginap 1 malam pada Mei 2023
Respons daripada Proprietor pada 28 Jun 2023
We're sorry we weren't the right fit for you.

8/10 Baik

anahit

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2023
Respons daripada Proprietor pada 14 Jul 2023
it was our pleasure having you stay with us

8/10 Baik

Corey

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was super cute!
Menginap 2 malam pada Mac 2023
Respons daripada Proprietor pada 27 Mac 2023
Thank you for staying with us.

8/10 Baik

Kanokporn

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It is a lovely place with nice warm welcome feeling. Although The room decors are outdated but they are well maintained and clean. There is a community park nearby and it is perfect for dog walking. Also, fresh- made breakfast is a nice touch.
Menginap 2 malam pada Feb 2023
Respons daripada Proprietor pada 3 Mac 2023
Thank you for your review. We take each one seriously and use them to improve our services. The furnishings in our rooms are actually only about 5-years old and were chosen for their "traditional" feel and to be unlike anything you would find in modern hotel rooms. We're always looking for unique ways to differentiate our property from the "norm". Happy Travels.

10/10 Cemerlang

Pamela

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2023
Respons daripada Proprietor pada 25 Mac 2023
Thank you for taking the time to post a review!

8/10 Baik

Arshdeep

Menginap 2 malam pada Feb 2023
Respons daripada Proprietor pada 25 Mac 2023
Thank you for the time you took in posting a review. Happy travels

8/10 Baik

Gregg

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
The staff, particularly the woman handling breakfast, were very nice and accommodating. The grounds are lovely. The room itself was a little run down and had a hodge podge aesthetic (numerous colors of paint, patterns on wall
Menginap 2 malam pada Feb 2023
Respons daripada Proprietor pada 23 Feb 2023
Thank you for your comments. We take every one of them to heart and use them to get even better.

4/10 Lemah

Karen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
When we booked this hotel room, it indicated that there was a king size bed with a fireplace in the room which was not the case. The hotel description also indicated that that there was a pool, hot tub and a fire pit all of which were not functioning during our stay. Expedia needs to do a better job of ensuring what amenities are available during what time of the year for their hotels as I never would’ve booked this hotel knowing that the hot tub was not in use.
Menginap 1 malam pada Feb 2023
Respons daripada Proprietor pada 13 Feb 2023
Without exception, every single room on our property has CA King size beds and a fireplace. Our pool has always been "seasonal" and we actually chose this year's mid-winter season to do our Pool Facelift. We're sorry you were not properly advised of our "seasonal" policy when making your reservation. Because your stay coincided with a rainstorm, we were not able to light the firepits. It is always our desire to make our guests comfortable and happy and we're sorry we were unable to meet your expectations.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Idyl og gæstfrihed
Idyllisk lodge i bjergene med fantastisk personale.
Menginap 1 malam pada Feb 2023
Respons daripada Proprietor pada 13 Feb 2023
We're so happy you enjoyed your stay with us. We love having special guests like you and we hope we get the pleasure of your company again someday. Happy travels!

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2023
Respons daripada Proprietor pada 6 Feb 2023
We're happy that you enjoyed your stay. Safe travels and we hope to see you again.

10/10 Cemerlang

Candie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our room was large and had a nice gas log fireplace. Very relaxing and clean. The staff was very friendly and professional. We left before breakfast was served but the lady preparing breakfast sent food with us....it was delicious!
Respons daripada Proprietor pada 19 Jan 2023
We're so happy you chose to stay with us. It was our pleasure having you. We hope you can visit with us again.

10/10 Cemerlang

Ying

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
beautiful
Respons daripada Proprietor pada 19 Jan 2023
Thank you! We enjoyed having you stay with us.

10/10 Cemerlang

Ying

10/10 Cemerlang

Arlene

Menginap 1 malam pada Okt 2022
Respons daripada Theresa pada 23 Nov 2022
We are so happy you stayed here. Please come again and enjoy the the new things we do make happy memories! Thank you!

10/10 Cemerlang

Kaya

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A charming lodge in a beautiful town. Very friendly staff, homemade breakfast provided and clean and spacious rooms
Menginap 3 malam pada Okt 2022
Respons daripada Theresa pada 23 Nov 2022
Thank you for your kind review. We are blessed to have nice guests like you. We hope to see you soon.

10/10 Cemerlang

Rick

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Erg vriendelijk personeel, nette en leuk ingerichte kamers.
Menginap 1 malam pada Jul 2022
Respons daripada Proprietor pada 27 Jul 2022
It was our pleasure having you stay with us. We wish you a safe journey home.

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Appalled by rudeness
The man at check-in was so incredibly rude and demeaning, I was shocked by his behavior. The room was extremely stuffy and we learned there is no air conditioning (Carmel Valley gets very warm in the summer). We love the area but will happily support other hotels that are kind and welcoming.
Menginap 2 malam pada Jul 2022
Respons daripada Proprietor pada 16 Jul 2022
We tried very hard to grant your many requests and we're sorry you had a bad experience. There is only one hotel in the valley that currently has AC and we're all trying to do so given the recent weather changes. We actually do have air conditioning in some rooms and will be completing our installs in all rooms soon.

6/10 Boleh diterima

Michael

Sukakan: Kakitangan & perkhidmatan
Nice views and cabin vibe
Menginap 2 malam pada Jun 2022
Respons daripada Proprietor pada 14 Jun 2022
Thank you for staying with us. It was our pleasure.

10/10 Cemerlang

Greg

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Booked this without knowing about it…..beautiful location and surroundings. Staff was super nice. Almost like a B&B type atmosphere. Nice pool.
Menginap 1 malam pada Mei 2022
Respons daripada Proprietor pada 14 Jun 2022
Thank you Greg, we were really happy having you as a guest and we hope to see you again someday.

8/10 Baik

Hortencia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location is great.
Menginap 2 malam pada Mei 2022
Respons daripada Proprietor pada 14 Jun 2022
It was our pleasure having you stay with us.

4/10 Lemah

Finlay

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Property was nice and the grounds! But we got on site at around 1 pm and flew in from So Cal and we had to pay an additional 15.00 dollars an Hr for early check in so I was charged an additional 30.00 I have never been charged for early check in!
Menginap 2 malam pada Mei 2022
Respons daripada Proprietor pada 18 Mei 2022
We're really sorry about the need for an early check-in fee. With lingering limited staff availability, and as many requests for late check-outs as we get for early check-ins both of which leave no time to clean a room, we find it necessary to charge extra for both early check-ins and late check-outs. We hope that as things settle back to normal again, the need for these charges will go away. We hope we met your expectations otherwise.

8/10 Baik

Victor

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2022

10/10 Cemerlang

Kara

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Property was great location! Perfect little place!
Menginap 2 malam pada Apr 2022
Respons daripada Proprietor pada 18 Mei 2022
We're so happy you chose to stay with us. It was our pleasure having you and we wish all your future travels to be safe and enjoyable.

8/10 Baik

Jia

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2022

8/10 Baik

Harry

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2022
Respons daripada Proprietor pada 18 Mei 2022
Thanks for sending us a review. We really do use them to improve

10/10 Cemerlang

Alie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfortable, close and a little quirky
Great location - walking distance to village. Short drive to hiking trails. Comfy rooms. Nice pool and small hot tub. Some kid friendly stuff like garden gnomes, and giant chess board add to the charm, (although the singing wishing well can be a bit annoying). Great gift shop with handmade items. Definitely will stay again.
Menginap 2 malam pada Feb 2022
Respons daripada Juliana pada 8 Mac 2022
Thank you for your review! Also thank you again for staying with us. We hope to see you again real soon. Sincertely, Carmel Valley Lodge staff

10/10 Cemerlang

Petri

Menginap 1 malam pada Feb 2022

10/10 Cemerlang

Terry

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very enjoyable
This was a quaint, enjoyable lodge. The service was excellent and made the whole stay excellent. There were a few quirks like a noisy fridge and difficulty with the room heater being at 80 F with the thermostat off. We were able to work around this and again, the serve was so good that this was just a minor convenience. The breakfast was excellent and we enjoyed the fire pit and the hot tub as well. Great stay. We will return.
Menginap 2 malam pada Feb 2022
Respons daripada Juliana pada 9 Mac 2022
Thank you so much for the wonderful review. We hope you come and stay again soon.

10/10 Cemerlang

Christopher

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great room at a great price for the area
Cozy, quaint out of the way lodge with a beautiful room, friendly staff and exceptional service! Loved our stay. Off the beaten path a little but still in easy driving distance of Monterey, Pebble Beach area with nice mom & pop type restaurants around the corner. We will definitely be back.
Menginap 2 malam pada Feb 2022
Respons daripada Proprietor and Staff pada 9 Feb 2022
How lucky are we to have such great guests! We're so thankful to be in this business and so appreciative of the guests who stay with us. Hope to see you again soon.

10/10 Cemerlang

Catherine

Menginap 1 malam pada Jan 2022
Respons daripada The entire staff pada 5 Feb 2022
We appreciate the feedback, and we hope you can visit with us again soon.

10/10 Cemerlang

Benjamin

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2021
Respons daripada The Staff pada 5 Feb 2022
Thank you for the feedback. We hope to see you again soon.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, keselesaan bilik
Fine
Our stay at the lodge was...fine. The good: it was pet friendly and very convenient - we could bring our dog everywhere, even to breakfast, and there was a park nearby to play fetch with him. The hot tub was a nice perk, especially on colder nights. The not-so-good: The walls of the hotel are super thin - I could hear my neighbours sneeze. The fireplace, which seemed too good to be true, was. It was just a heater with a fake fire image. The room itself was worn and dated, but clean. You don’t want to spend too much time in there, but it’s a good launch pad for great hikes and wineries in the area.
Menginap 3 malam pada Dis 2021
Respons daripada Proprietor pada 4 Jan 2022
Thank you for the review. We use all reviews to continue the improvements we're making to this iconic lodge.

6/10 Boleh diterima

Kenneth

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2021

10/10 Cemerlang

Gina

Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2021
Respons daripada Proprietor pada 22 Nov 2021
We're so happy you stayed with us and thank you for taking the time to send a review. We hope to see you again.

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Would recommend highly! Property and staff were excellent!
Menginap 1 malam pada Okt 2021
Respons daripada Juliana Front Desk pada 2 Nov 2021
Thank you for the fabulous review. It was a pleasure having you stay with us. We look forward to your visit with us.

8/10 Baik

Elena

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The bed is comfortable. Remote location but walkable to stores, restaurants, park.
Menginap 1 malam pada Sep 2021
Respons daripada Inn Keeper pada 12 Okt 2021
It was our pleasure having you and we hope to see you again.