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Novotel Cardiff Centre

4.0 star property
Eco-certified hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Relax with a drink at the bar, surrounded by exposed brick walls and wooden beams.
Experience the charm of The Customs Sheed, where a high ceiling and skylight create a bright atmosphere.
Relax in a stylish space with a leather sofa, wooden coffee table, and brick accent wall, surrounded by lush greenery and large windows offering a view of the area.
Enjoy a romantic evening on the patio with a champagne toast.
NOVOTEL's modern exterior features a striking entrance with a prominent sign and large glass windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
The current price is RM347
RM416 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(43 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Cardiff International Arena - 6 min walk - 0.6 km
  • St. David's - 12 min walk - 1.1 km
  • Cardiff Bay - 15 min walk - 1.3 km
  • Cardiff Castle - 16 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 1.1 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Slim Chickens - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

Upscale eco-certified hotel near Principality Stadium
Cardiff Castle is located near Novotel Cardiff Centre, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. The on-site restaurant, Elements, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, smoke-free property and concierge services
  • A banquet hall, a front desk safe and a lift
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 138 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self-parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Cardiff Centre?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on 10 Aug 2025 start from RM 346.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cardiff Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Cardiff Centre?

Self-parking is available for GBP 24.00 per night.

What time is check-in at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Cardiff Centre?

Checkout is at noon. Late checkout is available for GBP 10.00 (subject to availability).

Does Novotel Cardiff Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 30 per vehicle applies.

Where is Novotel Cardiff Centre located?

Located in Cardiff City Centre, this spa hotel is within 1 mile (2 km) of University of South Wales, Cardiff Campus, Principality Stadium and Cardiff Bay. Cardiff International Arena and Cardiff Metropolitan Cathedral of St David are also within 10 minutes. Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 14 minutes.

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Novotel Cardiff Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Cardiff for a concert. It is a fun event city. We likened the downtown atmosphere to the Fremont Street of the U.K. The city center has the train station, shopping, dining and nightlife, all within walking or Uber distance of Novotel. This historic hotel has a great aesthetic, fantastic food, friendly staff and nice, clean rooms. Would definitely stay here again!
Stayed 2 nights in Jul 2025

4/10 Poor

michael

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely, we were able to store our bags before check in. Spa facilties were amazing, shampoo and body wash supplied in changing room and hotel rooms. Room very spacious. We didnt have sheets on one bed but this was quickly rectified.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for matches at principality stadium
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the town centre and stadium.
Stayed 3 nights in Mar 2025

10/10 Excellent

JEMMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Stayed 1 night in Feb 2025

10/10 Excellent

TSZ KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, high accessibility. So close to the Cardiff bay
Stayed 1 night in Mar 2025

8/10 Good

Briony

Liked: Staff & service
It was fine for what we needed but the rooms (carpets in particular) could use an upgrade (lots of stains)
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Amenities
Staff were great and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , good location , very friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, room and staff were lovely.
Stayed 4 nights in Sep 2024

10/10 Excellent

gina

Liked: Staff & service

Average

Staff was very friendly. The rooms need to be updated
Stayed 3 nights in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to downtown and was easy to get to. It was clean and comfortable, and had lots of dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

Luke

Liked: Cleanliness
Was given the incorrect room. Purchased a room with a queen size bed and sofa. Was given a disabled twin room as it was all that was left. Asked reception and there was nothing they could do.
Stayed 1 night in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, hotel was quiet and very clean.
Stayed 1 night in Aug 2024

8/10 Good

Tyler

Liked: Staff & service, amenities
Decent hotel, with good breakfast. Pool and sauna were good but busy. Only downside is the rooms are not as modern as the common areas.
Stayed 1 night in Dec 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Stayed 2 nights in Sep 2024

8/10 Good

Ainsley

Disliked: Cleanliness

Good location

Great location for Cardiff centre being a short walk away. Car park is very expensive. Drinks and food overpriced. Reception and bar staff very helpful. Gym and pool very good.
Stayed 1 night in Feb 2025

8/10 Good

Fuat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel as nice and clean but furnitures are little bit old. Pool was great, we had great time. Hotel stuffs are kind, friendly and helpfull. We are happy and would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Good hotel with decent breakfast and pool
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to Cardiff Bay Area, quiet.
Stayed 4 nights in Sep 2024

10/10 Excellent

Simone-Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely large room which was much appreciated. Great location for shops, restaurants. some initial problems with parking which was quickly resolved. This was our second stay at the Novotel. Would stay again
Stayed 2 nights in Dec 2024