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"It was a comfortable hotel room, close to everything we were wanting to see. Breakfast was good. The only complaint is that there is no guest laundry and they directed us to a nearby one where most of the machines weren’t functioning. Otherwise, a good value and pleasant stay. "

"All excellent but business center printer out of order, so annoying- nice place, great shuttle "

"Always one of our favorite properties in Asheville! Located close to everything and everyone we met who works there was super-nice. Rooms are very comfortable with great showers. Stay here and be happy!"

"It was great. Felt like a new hotel. My kids liked the pool with the jets. Breakfast was great with a lot of options. The coffee, omelettes and fresh waffles were the excellent."

"Very nice hotel."

"Excellent location for shopping and dining. Easy access "

"Hotel is very nice and clean. My boyfriend got a bad case of food poisoning, and we were worried to death they wouldn’t rent us the room again since it was Labor Day weekend. They were so nice and accommodating. They gave us the room despite the busy weekend. "

"Phone did not work, however they did send someone right up to fix it ,however, he was unable to get it fixed. Wallpaper was peeling on the wall. Basement room was musty smelling and bedding felt damp. Cracked glass in paper sleeve. Very convenient location to Biltmore and downtown. Carla at front deck extremely helpful and friendly. We did change rooms and the gentleman that helped with this was extremely kind."

"We loved this very cool hotel! The building is full of history yet everything is brand new inside. Our room was gorgeous and felt very high end. We enjoyed the roof top bar and the speak easy in the boiler room! Great place to stay downtown as you can walk to all the shops and restaurants. Wish we could’ve stayed more than one night!! "