Cari Motel di Cancun

"Some pool and restaurant staff were professional and courteous. Unfortunately, our overall experience was overshadowed by how management and poor security handled two incidents. First, pool chairs that staff had reserved for our family were given to other guests while we were briefly away. Although an employee apologized, management required our family to relocate instead of resolving the situation fairly. A more serious incident occurred on our departure day. After approving a late checkout,...

"Room and beds were old, though the linens have been changed, there was some odor permeating the beds. Food was extensive, as would be expected with all inclusive, however, no real or major changes on the menu on a daily basis. The staff were excellent."

"The connection to the mall is a plus!"

"Muy bien,"

"Room - Great space for families. We loved the two bdr suite and option of kitchenette in our room. However, the hotel does not really accommodate for shorter hotel stays (3-5 days) instead of longer durations as many of their guests may do. There were no complimentary bottles of water in the room upon arrival/towels to wipe your hands. Be prepared to spend money at this property!!! Food was overpriced and expensive. I recommend that you leave the property to get beverages/food. Pool/lunch food...

"I was truly impressed by this hotel. It’s really beautiful and feels very private. It’s not super busy and congested perfect for the baby moon that had! Only thing was the beach had some sarcasm as we expected due to the season so mainly use the pool. Only downfall from our experience was not having the menu information for room service and the hotel details in our room, which I notified them about and they never were able to provide that booklet in the room. Other than that we love the gym...

"Family- friendly"

"Todo bien, el hotel se encuentra en buenas condiciones pero sí necesita renovarse, ya se ve viejo"

"Este Hotel es una joya me encanta hospedarme Aquí por su alta calidad de servicio y bello."

"The property was under construction and very loud when we were there( got home today) manager said they would deduct resort fee from my bill but did not so I will have to contact them. Also things were blocked off so you couldn’t really see how nice the inside of the hotel was. The pool area is beautiful. Food is very pricey!"

"Family of 4 here with two children ages 4 & 8 , we had a blast! The property its self was well maintained and very clean . Rooms were spacious as well . Kids loved being at the pools and liked the bridge with waterfall like features. Food was surprisingly very good at this resort! We’ve stayed at other all inclusives on hotel zone and food doesn’t compare to Villa del palmar. Highly recommend and can’t wait to be back soon !"

"Es un hotel de excelente nivel"