Check-in was nice. The staff were warm, helpful and made the security process smooth. The entrance smells lovely and feels calm and welcoming on arrival. My room was spacious and very comfortable - possibly an upgrade, as I had a large twin setup with a sofa, great pillows and a very comfy bed. The bathroom was clean with strong hot water pressure. My room faced a busy road and traffic noise continued late in the night (Cairo never sleeps)! More disruptive though, was being placed in an adjoining room. Sound insulation was poor; I could hear conversations and crying from the next room very clearly, which affected my sleep. I’d strongly recommend requesting a non-adjoining, non-road-facing room if you’re sensitive to noise.
Breakfast had a wide range of options, including Egyptian dishes, an omelette station, fruit, cereals, coffee, tea, and juices. I mostly stuck to scrambled eggs, which were good. The gym looked well-equipped, though I didn’t get to use it. Room service was prompt and reasonably priced with a few tasty items. The staff overall were polite and responsive, and reception even phoned during one quiet day to check in, which was a thoughtful touch. The surrounding area felt safe, with a few walkable businesses nearby incl. a café, pharmacy, takeaway places. The hotel has its own restaurants/bar.
Checkout was smooth, the airport shuttle cost $8USD per person. It was on time at 4AM and got me to the airport in 10mins.