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The Abbey Hotel and Apartments

4.0 star property
Historic district meets modern comfort at this welcoming property where guests can relax by the fireplace or explore the garden

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The Abbey Hotel and Apartments, in the heart of the historical district, offers a warm welcome. Guests can unwind by the fireplace or stroll through the garden. In-room WiFi and a business center keep everyone connected. Visitors praise its balance of comfort and historic charm.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Kitchenette

Egyptian cotton sheets, premium bedding, individually decorated

Apartment, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
Dishwasher
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cottage, 1 King Bed, Kitchenette

Egyptian cotton sheets, premium bedding, individually decorated

Superior Cottage, 1 King Bed, Kitchenette

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Portable fan
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior House, 2 Bedrooms, Kitchen, Annex Building

Living area

Superior House, 2 Bedrooms, Kitchen, Annex Building

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 King Beds

View all photos for Deluxe Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Portable fan
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Bury St Edmunds, The Abbey Hotel and Apartments is in the historical district. St Mary's Church and St Edmundsbury Cathedral are local landmarks, and some of the area's activities can be experienced at Cineworld Bury St Edmunds and Wyken Vineyards. CurveMotion and Bury St Edmunds Leisure Centre are also worth visiting. Visit our Bury St Edmunds travel guide
View more B&B in Bury St Edmunds
Map
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ

What's nearby

  • #beautifulcathedrals
    Abbey Gardens
    6 min walk - 0.6 km
  • The Abbey Gate is the main entrance to the gardens of the Bury St Edmunds Abbey. It's also right across the street from a small square on the edge of the pedestrian street leading to the heart of town.
    Bury St Edmunds Abbey
    8 min walk - 0.7 km
  • Theatre Royal
    6 min walk - 0.6 km
  • Greene King Brewery
    6 min walk - 0.6 km
  • The Apex
    15 min walk - 1.3 km

Getting around

  • Bury St Edmunds Station
    6 min drive
  • Cambridge (CBG)
    28 min drive

Restaurants

  • Hendo's Fish & Chips
    12 min walk
  • The Hunter Club
    11 min walk
  • Dog and Partridge Hotel Bury St. Edmunds
    7 min walk
  • The Nutshell
    15 min walk
  • The Masons Arms
    13 min walk

About this property

The Abbey Hotel and Apartments

Upscale bed & breakfast in the historical district
You can look forward to a garden, a library and laundry facilities at The Abbey Hotel and Apartments. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Luggage storage, an electric bike charging station and smoke-free property
  • Free newspapers, secured bike storage and games
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi.
Other amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • 33-inch Smart TVs with digital channels
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle storage
  • Games
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Communal living room
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 33-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Paper towels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds

Frequently asked questions

Is The Abbey Hotel and Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Abbey Hotel and Apartments?

The Abbey Hotel and Apartments doesn't offer parking.

What time is check-in at The Abbey Hotel and Apartments?

Check-in start time: 1:30 PM; check-in end time: 10:30 PM. Late check-in is available from 10:30 AM to 11:30 AM for a fee of GBP 20.00.

What time is check-out at The Abbey Hotel and Apartments?

Checkout is at 11:00 AM. Late checkout is available for GBP 20.00 (subject to availability).

Where is The Abbey Hotel and Apartments located?

Situated in the historical district, this bed & breakfast is within a 10-minute walk of Theatre Royal, Greene King Brewery and St Mary's Church. St Edmundsbury Cathedral and The Athenaeum are also within 15 minutes. Bury St Edmunds Station is 26 minutes by foot.

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Reviews

The Abbey Hotel and Apartments Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 128 out of 169 reviews
Rating 8 - Good. 38 out of 169 reviews
Rating 6 - Okay. 2 out of 169 reviews
Rating 4 - Poor. 0 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

Reviews

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, staff super friendly, rooms are clean and spacious, and the breakfast is top class, we have stayed 3 times and will definitely come back
Stayed 1 night in Oct 2025

8/10 Good

Ann

Liked: Cleanliness, amenities
Friendly host
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely warm welcome on arrival and attentive service throughout our stay. Room was brilliant, lovely character and very warm and cosy. All amenities we needed for our stay. Wonderful choice of hot breakfast dishes which were cooked and presented to a high standard and accompanied by fruits, yogurt, nuts, seeds, toast, preserves etc etc. Thoroughly recommend this beautiful charming hotel and will definitely stay again when in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 night stay

Good 5 night stay historic property great location close to bury center. Very well equipped one bedroom stand alone building. Clean throughout kitchenette smart tv. Good choice of included breakfast .would recommend
Stayed 5 nights in Sep 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here in this quirky building. Lots of nice touches like Free wifi, biscuits & refreshments. Wine & beer glasses in our room. Well equipped. Staff very friendly & helpful. Lovely freshly cooked breakfast to order. On site parking. Short walk to town. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sir Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, accommodation and breakfast all excellent. Some low beams due to the age of the property
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for town centre, great breakfast and facilties
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Excellent stay

A beautiful old hotel - staff couldn’t have been better
Stayed 2 nights in Apr 2024

8/10 Good

Stuart

Liked: Cleanliness
We enjoyed our night at The Abbey Hotel and spending time in Bury St. Edmunds. Staff are very friendly and accommodating. Access to car park is very tight especially for larger cars. It is an old building matched by the furnishings etc. which did make it feel a bit like a care home in places! The en-suite in our room could do with some tlc and the toilet seat definitely needs a deep clean or replacing. Hubby enjoyed his breakfast, mine not so much as the eggs were overcooked. That said, overall we had a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have a warm bathroom. Comfortable bed and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service, well located easy to get in and out of town
Stayed 3 nights in Jun 2024

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!

Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay. Our room was warm and looked newly decorated and very well equipped.. The bedding and bathroom were very clean and staff were lovely. The breakfasts were wonderful and cooked beautifully. A 15min walk into town for us seniors. Would recommend this establishment. thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartments/hotel with nice original features

Great friendly service from checking in to checking out, made to feel appreciated for choosing to stay here. The room itself was nice, warm & comfortable with some original features of the building alongside modern details. Breakfast was nice & a good selection from cereals to fully cooked breakfast with yogurts, juices also avaliable. Wouldnt have any hesitation in staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Mr m jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night visit

Lovely hotel , service excellent, , furniture in room bit tired needs a refresh , breakfast really good , must give staff 10 out of 10 , on site parking, only 10 minutes walk to town centre
Stayed 2 nights in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and excellent breakfast

I booked this hotel as a treat for my mother and father. I just spoke to my Dad. He said the hotel was great. Very accessible, nice room, easy check-in, and only a short walk into town. On top of that, he said the breakfast was the BEST hotel breakfast he has ever had. I'll definitely be booking again... but next time it's for ME!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tastefully furnished which reflected its historical past. There was a spacious sitting room for use by guests and a kitchen equipped for the heating and simple cooking of meals. The tasty breakfasts were cooked to order with locally sourced ingredients. There was a small but pleasant garden with suitable seating areas. The staff were always welcoming, helpful and friendly. It was an easy 12 minute walk into the cathedral area and town. We had a very comfortable stay although we would have preferred one of the slightly bigger rooms had one been available. I should like to have revisited with a friend but there are no twin rooms at the property.
Stayed 2 nights in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Room clean . More a B&B than hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all the staff, comfortable quiet accommodation only 15 mins walk to the centre of Bury st Edmund’s. Lovely hot breakfast and convenient parking in the small courtyard of the hotel was very useful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful in all aspects of or stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation and breakfast, however, the distance from the hotel to the town centre is a 10 to 15 minute walk and not as advertised.
Stayed 1 night in Aug 2025

8/10 Good

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely, beautiful breakfast too
Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quirky.

The room was very comfortable and the service was excellent. The building is very interesting and quirky but the top floor room had very steep steps. The breakfast was very good with a lot of hot choices.
Stayed 3 nights in Aug 2025

10/10 Excellent

al

Liked: Amenities, property conditions & facilities
The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.
Stayed 4 nights in Aug 2023

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, perfect for me!
Stayed 1 night in Jan 2023