Best Western Priory Hotel

3.0 star property
Hotel in Bury St Edmunds with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

You can look forward to a terrace, a coffee shop/cafe and a garden at Best Western Priory Hotel. The on-site restaurant, Garden Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is RM265
RM317 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Bury St Edmunds, Best Western Priory Hotel is in the city centre and near a train station. Cineworld Bury St Edmunds and Wyken Vineyards are worth checking out if an activity is on the agenda, while those looking for area attractions can visit CurveMotion and Larkwood Trout Fishery. Flo-ridaz Hovercraft and Fuller's Mill Garden are also worth visiting.
Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

What's nearby

  • Abbey Gardens - 3 min drive - 2.4 km
  • The Apex - 4 min drive - 2.0 km
  • St Edmundsbury Cathedral - 4 min drive - 3.0 km
  • Greene King Brewery - 5 min drive - 3.4 km
  • Bury St Edmunds Abbey - 5 min drive - 3.3 km

Getting around

  • Bury St Edmunds Station - 12 min walk
  • London (STN-Stansted) - 57 min drive

Restaurants

  • ‪The Rising Sun - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪The Old Cannon Brewery - ‬17 min walk
  • ‪The Beerhouse - ‬15 min walk
  • ‪The Grapes - ‬2 min drive

About this property

Best Western Priory Hotel

Hotel in the city centre
Consider a stay at Best Western Priory Hotel and take advantage of a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Garden Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, luggage storage and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Best Western Priory Hotel offer comforts, such as 24-hour room service, in addition to
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Is Best Western Priory Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Priory Hotel?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on 13 Feb 2026 start from RM 264.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Priory Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Priory Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 15.00 (subject to availability).

Where is Best Western Priory Hotel located?

Located in the heart of Bury St Edmunds, this hotel is within 1 mile (2 km) of CurveMotion, Moyse's Hall Museum and Bury St Edmunds Art Gallery. The Malthouse Project and The Apex are also within 2 miles (3 km). Bury St Edmunds Station is 12 minutes by foot.

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Reviews

Best Western Priory Hotel Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 201 out of 645 reviews
Rating 8 - Good. 231 out of 645 reviews
Rating 6 - Okay. 124 out of 645 reviews
Rating 4 - Poor. 58 out of 645 reviews
Rating 2 - Terrible. 31 out of 645 reviews

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Excellent room. Loved the little treats left in the room for us. Courtyard room excellent for the dog.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel. Good annex area Quiet nights!
Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff,they couldn't do enough for you ,room was very clean and very well presented.
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in the courtyard with a jaccuzi bath which was a nice touch. Friendly staff at reception.
Stayed 1 night in Sep 2025

10/10 Excellent

Spencer

Liked: Staff & service
A clean and quiet room, close to town. Friendly staff too.
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice food and nice accommodation
Stayed 1 night in Apr 2025

8/10 Good

Amanda

It was nice staff really friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel very welcome and spoiled on arrival . Had great breakfast and rooms very spacious . Very reasonably priced . Would definatley stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Great place to stay

Stylish comfortable welcoming and relaxing
Stayed 1 night in Feb 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.
Stayed 1 night in Jun 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and restaurant. joanne in the restaurant very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area and staff helpful in a lovely quiet area
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Had a lovely stay with the family
Stayed 1 night in Oct 2023

8/10 Good

Marion

Liked: Cleanliness, staff & service

Staff

Very helpful staff, particularly many at breakfast. Disabled and he was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff. relaxing stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet comfortable stay
Stayed 1 night in Aug 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip

Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay. excellent staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for peaceful rest

This quaint little hotel is more like a bed-and-breakfast. The staff was very welcoming and friendly. Absolutely would stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet and sweeties

Although the chalet was a little dated it was clean, had a good shower and comfortable bed. The TV signal did come and go which wasn’t great. The breakfast was good and overall our stay was good. The staff we dealt with were friendly and helpful. The sweetie jar was a nice touch
Stayed 1 night in May 2025

8/10 Good

Naomi

Liked: Room comfort

Overnight stop

Late check in by porter was good , room was comfortable but little dated especially the bathroom Breakfast buffet , good choices but did not replenish beans whilst we were there ( 8.50 to 9.20 am ) and sausages would of been better slightly browned off a bit Breakfast room wasn’t the cleanest either, floor etc
Stayed 1 night in May 2025

6/10 Okay

Carey

Liked: Cleanliness
Beautiful grounds - on arrival had to hunt the hotel to find someone to check in - room was basic but clean - water was scalding hot or freezing cold, breakfast was very good
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating. Excellent breakfast with helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient
Stayed 2 nights in Dec 2024