Sonesta Hotel Buford hotels

"When we arrived at 4 pm we were told there were no rooms ready and we would have to put our name and phone number on a waiting list and they would call when it’s ready. At 6:30 we went back to the hotel after not receiving a phone call and then we were able to get our room. The paper with the names on it was still laying on the desk with only a few names checked off. The poor lady at the front desk was trying but it was too much for her to handle. We were told that they were severely short staffed on people to clean the rooms. The other thing that happened is the system to program the room keys was not working so they had to go let everyone in there rooms. The people that were on staff were trying but it was too much for them to handle. Not sure if this is a normal occurrence here but until they get the staffing fixed you may want to look at other hotels. "

"Didn't try "

"The hotel has potential. However, the rooms and hallways appear worn and outdated. Overall cleanliness could be improved in those areas as well. There is no television in the bedroom of the one bedroom suite. Just one television in the living room area. The bathtub appears to be peeling, and if it’s been painted over multiple times rather than replaced. The lobby is the cleanest, most updated part of the hotel very welcoming and well maintained in comparison to the rest of the property. Staff was pleasant, but renovations and better upkeep would make the stay more pleasant. "

"Clean. Friendly staff. "

"Didn’t get breakfast "

"Great hotel, staff, and location"

"I wasn't paying 15.00 for breakfast so have no idea"

"The outside was sketchy, but the rooms are very nice"

"The room was very clean and fresh!"