Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG
6/10 Okay
"The hotel is a bit worn, staff was very pleasant. Pressure vessel in the toilet was not working, sink tap kept running and the AC sounded like a gurgle jug of water. The air in the hallways was very stale in the morning - no fresh air movement. Overall give it a pass."
"There was a lot of noise from other guests and it was expensive for a basic stay. The pool area must be the biggest draw but we had no need to use those facilities. Room was clean and comfortable but bathroom tub needs some attention as it was chipping and the caulking was showing signs of mould."
"The room had a nonfunctioning A/C and one of the curtains was off its hooks…. called front desk and was given another…. not a good first impression, plus lingering smell of marijuana near the outside doors which btw, required being pulled closed behind you…. bed and shower were decent/ very good… the place seems to be needing a well needed remodeling…. front desk people very helpful and friendly…. expected a bit better for the cost of the stay..."
"The whole place was elegant & clean. Check-in went easy. Only complaint was we scheduled the shuttle to the airport for 5 am on the night we arrived; also double-checked it the night before departure. Shuttle didn't arrive, told my name was not on the list! Then, the driver forgot to close the back doors!....we were lucky our luggage was not all over the highway."