Hotel Mesra Haiwan Kesayangan di Brooklyn

"Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

"This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

"The room was disgusting I'm so mad that we even stayed I should have demanded my money back I have pictures of my sons sheets they were dirty I called the front desk they made me change the sheets! I'm not employed there! And the bathroom had pubic hair and pee all around the toilet I had to clean up if your going to get a room just go to the holiday inn they are the same price and much cleaner and better "

"Nice breakfast, friendly staff!"

"Yes"

"The breakfast was amazing. The staff could be more active. I had to wait for her to finish her cell phone ralking with friends before checking in"

"Polite"

"The staff was super friendly and the room was clean but the walls are paper thin. You could hear all the things. "