4/10
Well situated and clean. reasonably priced for Brighton. Room was hot. Couldn’t leave window open due to noise from extractor fan. Fortunately there was a fan.
More of a student accommodation atmosphere than hotel. Staff young and somewhat disengaged especially at breakfast. Fried eggs/ extra fruit were available on request but that wasn’t made clear. Poor communication and customer care skills possibly due to lack of training .
Room was clean but wasn’t cleaned after my first night ( I stayed 2 nights ) maybe you needed to ask if you wanted it cleaned. Again, poor communication. Maybe the hotel is targeted at students or young people. As a 77 year old woman I would think twice about staying there again.
Eileen
Menginap 2 malam pada Jul 2025