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Ulasan tentang The Stone Castle Hotel & Conference Center

2.5 out of 5
The Stone Castle Hotel & Conference Center
3050 Green Mountain Drive, Branson, MO

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 765 daripada 1473 ulasan" "
Penilaian 8 - Baik. 444 daripada 1473 ulasan" "
Penilaian 6 - Boleh diterima. 153 daripada 1473 ulasan" "
Penilaian 4 - Lemah. 80 daripada 1473 ulasan" "
Penilaian 2 - Teruk. 31 daripada 1473 ulasan" "

8.8/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Season

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hometown staff. Remembered me from my call yesterday even on a busy holiday weekend.
Menginap 1 malam pada Mei 2024
Respons daripada Front desk supervisor pada 27 Mei 2024
Thank you for staying with us.

10/10 Cemerlang

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love the building. Very friendly and helpful employees. Close to shopping.Very clean.
Menginap 2 malam pada Mei 2024
Respons daripada Front desk supervisor pada 27 Mei 2024
Thank you for your feedback Lisa, and thank you for staying with us.

8/10 Baik

Amy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked the location and appreciate the natural enhancement on the property. The staff was very helpful and welcoming. I noticed one issue with the side door not locking in building 2; otherwise, everything was very good.
Menginap 2 malam pada Mei 2024
Respons daripada Front desk supervisor pada 27 Mei 2024
Thank you for your feedback Amy, and thank you for staying with us.

2/10 Teruk

Jennifer

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Our room smelled like mildew. The entire building smells like mildew. The shower in room 1330 felt like I was going to fall through the floor. Every step taken made a horrible cracking noise. (I’m 110lb). The floors were sticky and the carpet as well! I honestly got to our room- looked at my husband and cried.
Menginap 1 malam pada Mei 2024
Respons daripada Front desk supervisor pada 27 Mei 2024
I apologize sincerely for your stay. We could have moved you to another room immediately or sent housekeeping up to your room right away as well. Please if that ever happens again let the front desk know right away and we can get you taken care of. I apologize again.

8/10 Baik

Natalie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

6/10 Boleh diterima

jana, tulsa

Sukakan: Kebersihan
Convenient location with lots of parking. The room had a lot of cosmetic issues, looks like a recent update but definitely a hit and miss on things they fixed and things they didn’t fix. Room was next to door at the end of the hall and it was very noisy!!! Ladies cleaning the rooms weren’t friendly, too busy talking to each other in Spanish. Oh well, there’s a lot of other places to stay in Branson.
Menginap 4 malam pada Mei 2024
Respons daripada Front Desk Manager pada 26 Mei 2024
Thank you for your feedback Jana.

8/10 Baik

Virginia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mei 2024
Respons daripada Front desk supervisor pada 23 Mei 2024
Thank you for staying with us Virginia.

10/10 Cemerlang

bruce

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I like. A lot of hotels we've been to, but this 1 was 1 of the best Jacuzzi Across the room from the beds.
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk Supervisor pada 22 Mei 2024
Thank you for your feedback Bruce, and thank you for staying with us.

10/10 Cemerlang

Carrie

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Convienant to where I need to go and why I am there.
Menginap 4 malam pada Mei 2024
Respons daripada Front Desk Supervisor pada 21 Mei 2024
Thank you for staying with us Carrie.

6/10 Boleh diterima

Brenda

Mengembara bersama kumpulan
Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
The stay was fine except 3 buildings and no front desk in 2 or 3. Their security was maintenance people who we only seems once in 3 days. There were 15 year old boys who were wild Friday night in the pool in building 3. Parents were outside drinking. People came to building 2 pool and hot tub to get away. Saturday night in building 2 pool and hot tub we had to put up with 3 adults acting worse then the teenagers. They were diving in throwing balls and just rude. They were fine getting the kids to act worse and lie. No security or supervision to be sure rules were followed. Just disappointed! Our room was fine and breakfast was great! Best I’ve had at a hotel where breakfast was included. Others complained about the noise but I didn’t notice. We went to have a relaxing weekend but was disappointed. Will not stay here next Branson visit
Menginap 2 malam pada Mei 2024
Respons daripada Front desk Supervisor pada 20 Mei 2024
Thank you for your feedback, I sincerely apologize about the unruly guests during your stay with us. We hope you give us another try in the future thank you for staying with us Brenda.

10/10 Cemerlang

Madinah

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room was smaller than the one we booked online, so they upgraded us to the Presidential Suite for free! We loved this place!
Menginap 1 malam pada Mei 2024
Respons daripada Front desk supervisor pada 19 Mei 2024
Thank you for staying with us Madinah.

10/10 Cemerlang

Andrew

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The breakfast buffet was excellent and the grounds were beautiful. The staff was friendly and helpful.
Menginap 3 malam pada Mei 2024
Respons daripada Front Desk Supervisor pada 15 Mei 2024
Thank you for your feedback, and thank you for staying with us Andrew.

10/10 Cemerlang

Karie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lots of options in Branson
Menginap 1 malam pada Apr 2024
Respons daripada Front desk supervisor pada 14 Mei 2024
Thank you for staying with us Karie.

8/10 Baik

Rhonda

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Front desk supervisor pada 14 Mei 2024
Thank you for staying with us Rhonda.

8/10 Baik

Carolyn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a good stay. The beds were very comfortable
Menginap 3 malam pada Mei 2024
Respons daripada Front Desk Supervisor pada 12 Mei 2024
Thank you for staying with us Carolyn.

6/10 Boleh diterima

J

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Dining facility and swimming pools. The dining room was too small to accommodate the number of guests. The swimming pools were not conveniently located close to all the properties, and we're small.
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 12 Mei 2024
Thank you for your feedback, and thank you for staying with us.

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The Rooms felt&looked Very Clean!! Greatly Appreciated!! We Enjoyed our Stay Very much in Branson! THANK YOU for your Services!!
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk Supervisor pada 8 Mei 2024
Thank you for your feedback and thank you for staying with us Susan.

6/10 Boleh diterima

Tiffany

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Property was okay at best. We were in town for one night for a competition. Staff was very friendly so they get a 10/10. However no staff present in our actual building. The building we were in had a pool and hot tub. THERE WAS A LEAKY PIPE ACTIVELY LEAKING INTO HOT TUB THROUGH LARGE HOLE IN THE CEILING. The amount of chlorine scent in the air burned your eyes and gave us a headache without getting in the water. When we got to our room there was hair in the tub and feces all down the front side of the toilet. Beds were advertised as pillow top without the comfy pillow top feel. Breakfast was the best part of our stay here.
Respons daripada Front Desk Supervisor pada 8 Mei 2024
Hello Tiffany, I sincerely apologize for the state of your room that is unacceptable, next time let us know immediately so we can move you to a different room right away. We do have our maintenance check both of our pools and hot tubs every day and the chlorine levels to match the health dept standards. Thank you for your feedback and thank you for staying with us.

10/10 Cemerlang

Autumn

Mengembara bersama pasangan
This wonderful gem was found during a spur of the moment trip and we couldn’t have found a better place! 10/10 recommend! This will definitely become a regular of ours!
Menginap 1 malam pada Mei 2024
Respons daripada Front desk supervisor pada 7 Mei 2024
Thank you for your feedback, and thank you for staying with us Autumn.

6/10 Boleh diterima

Anthony

Mengembara bersama kumpulan
The reason we chose the hotel is it had a Jacuzzi pool, but they closed the only Jacuzzi that worked the other Jacuzzi the Jets did not work very disappointed
Menginap 4 malam pada Apr 2024
Respons daripada Front desk supervisor pada 5 Mei 2024
I apologize about the jacuzzi being closed for the one day sorry for the inconvenience this caused.

6/10 Boleh diterima

Hannah

Menginap 1 malam pada Mei 2024
Respons daripada Front desk manager pada 25 Mei 2024
Thank you for your feedback Hannah.

10/10 Cemerlang

Carrie

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I liked the fact how convenient it was to get to my sisters place. I was not satisfied how loud it was all weekend and no one seemed to do anything about it. Also no parking when I would come back.
Menginap 5 malam pada Apr 2024
Respons daripada Front Desk Manager pada 4 Mei 2024
Thank you for your feedback Carrie. We do apologize you ran into those issues. We do have more parking behind the building to accomadate guest when this happens

10/10 Cemerlang

Tommy

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
2 pools , arcade room . fun quiet stay. Has laundromat on site.
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk Supervisor pada 2 Mei 2024
Thank you for staying with us Tommy.

10/10 Cemerlang

Kelly

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Liked the breakfast buffet really well. Two pools and hot tubs was awesome. Elevators were quick to get on. Landscaped very nice.
Menginap 3 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 1 Mei 2024
Thank you for your feedback, and thank you for staying with us Kelly.

8/10 Baik

Kelly

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice little waterfall and community deck by building 3
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 1 Mei 2024
Thank you for staying with us Kelly.

8/10 Baik

Marlys

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The place is great. The breakfast is great. The only thing that would be better but they can't easily fix, would be a larger bathroom.
Menginap 3 malam pada Apr 2024
Respons daripada Front desk supervisor pada 30 Apr 2024
Sorry about the smaller bathrooms, we appreciate your kind feedback thank you for staying with us Marlys.

10/10 Cemerlang

Darrin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Front desk supervisor pada 1 Mei 2024
Thank you for staying with us Darrin

10/10 Cemerlang

S

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The food for breakfast could have been much better but everything else was good.
Menginap 3 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 28 Apr 2024
Thank you for your feedback and thank you for staying with us.

8/10 Baik

James

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We enjoyed our stay very much. But the smell of pot was a little overbearing. There were i think poop smears on the wall and pubes in the shower.
Menginap 2 malam pada Apr 2024
Respons daripada Front desk supervisor pada 25 Apr 2024
I apologize about the state of your room that is unacceptable, and we could have moved you immediately to another room.

10/10 Cemerlang

Kristie

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved it!!
Menginap 1 malam pada Apr 2024
Respons daripada Front desk supervisor pada 22 Apr 2024
Thank you for staying with us Kristie.

10/10 Cemerlang

Michaela

Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 12 Mei 2024
Thank you for staying with us Michaela.

10/10 Cemerlang

Ray

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Pleasant stay, beautiful location, comfy bed. Large selection for breakfast. Affordable and clean.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 16 Apr 2024
Thank you for your feedback, and thank you for staying with us Ray.

8/10 Baik

Clayton

Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 16 Apr 2024
Thank you for staying with us Clayton

10/10 Cemerlang

Tammy

Menginap 2 malam pada Apr 2024
Respons daripada Front desk supervisor pada 6 Mei 2024
Thank you for staying with us Tammy.

8/10 Baik

Prentice

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Architecture and setup was convenient.
Menginap 1 malam pada Apr 2024
Respons daripada Front desk supervisor pada 15 Apr 2024
Thank you for staying with us Prentice

10/10 Cemerlang

Melissa

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was awsome. Will stay again.
Menginap 1 malam pada Apr 2024
Respons daripada Front desk Supervisor pada 15 Apr 2024
Thank you for staying with us Melissa.

10/10 Cemerlang

Robert L Vaughn

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rooms were clean, check in was easy, staff was friendly.
Menginap 1 malam pada Apr 2024
Respons daripada Front desk Supervisor pada 15 Apr 2024
Thank you for staying with us Robert.

10/10 Cemerlang

Jeff

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was good my only issue was the shower had a squeaky problem when you trying to turn in there everything else was perfect!
Menginap 1 malam pada Apr 2024
Respons daripada Front desk Supervisor pada 15 Apr 2024
Thank you for your feedback we will get that fixed right away, and thank you for staying with us Jeff.

8/10 Baik

Cindy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ease of check in
Menginap 1 malam pada Apr 2024
Respons daripada Front desk Supervisor pada 15 Apr 2024
Thank you for staying with us Cindy.

8/10 Baik

Holli

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Efficient service, good location, free breakfast buffet was one of the best we have seen. Only down fall was that the rooms were kimda small but served its purpose
Menginap 2 malam pada Apr 2024
Respons daripada Front desk Supervisor pada 14 Apr 2024
Thank you for your feedback and thank you for staying with us.

10/10 Cemerlang

Lynn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the breakfast buffet
Menginap 3 malam pada Apr 2024
Respons daripada Front desk Supervisor pada 14 Apr 2024
Thank you for staying with us Lynn.

8/10 Baik

Scott

Menginap 3 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 2 Mei 2024
Thank you for staying with us Scott.

8/10 Baik

Marcia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Slightly older, large hotel. Pleasant staff, comfortable beds, good buffet breakfast, all facilities and indoor pool were clean and well maintained.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Manager pada 13 Apr 2024
Thank you for feedback Marcia! We are glad you enjoyed your stay!

10/10 Cemerlang

Rachael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Drew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Checked in in the middle of a rain storm. Very helpful staff. Got me right in and dried out!
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 11 Apr 2024
Thank you for staying with us Drew.

10/10 Cemerlang

William

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice staff, hot tub did not work but nice stay anyway
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 11 Apr 2024
Thank you for staying with us William.

8/10 Baik

Julianne

Mengembara bersama keluarga
Sukakan: Kebersihan
Ok place. A little worn. Could’ve been cleaner in shared areas. Room clean. Located Off the main drag a few blocks so nice for less traffic & quieter. Ample parking. Breakfast luke warm. Called front desk twice & no answer.
Menginap 2 malam pada Apr 2024
Respons daripada Front desk supervisor pada 11 Apr 2024
Thank you for staying with us Julianne.

10/10 Cemerlang

Blake, Stockholm

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel, close to the tourist destinations in town. Great breakfast.
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 10 Apr 2024
Thank you for staying with us Blake.

8/10 Baik

Teresa

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Enjoyed in room jacuzzi. Nice size TV. Just stayed one night as we were passing through. Breakfast was better than many places.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Supervisor pada 10 Apr 2024
Thank you for staying with us Teresa.

10/10 Cemerlang

Jacqueline

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved everything about our stay. We will be staying here again!
Menginap 2 malam pada Apr 2024
Respons daripada Front desk supervisor pada 8 Apr 2024
Thank you for staying with us Jacqueline.