Box hotels from RM187

"On arrival were greeted by a friendly man on reception and check in was smooth. We were in room 105. The room was cleaned to a satisfactory level. A couple of hairs were found on the pillow cases. The bathroom was clean but the quality of the toilet roll was the worst I’ve ever experienced. The only real issue we had with the room was the mattress. It needs throwing away and replacing. There was a huge dip in the middle of the mattress and as a heavily pregnant woman, I couldn’t get comfortable and had an awful nights sleep. Breakfast was a very basic continental breakfast but it served its purpose and filled a hole! I would return here, however I would make sure to inspect the mattress before bedtime in order to be able to speak to reception before it’s too late. And I would take my own toilet roll!"

"Perfect position to visit the main spots in the city. Very kind and helpful staff. Excellent breakfast"

"The fastest most efficient check in process with a lot of amenities…the Hotel and Diner have clearly been designed with experience in mind"

"Hotel is in an excellent location.It is surrounded by restaurants and cafes and it is within an easy 5 min walk of the hippodrome theatre. A decent size secure carpark is across a small, quiet road from the hotel. The room was large and clean. The breakfast was good- plenty of choice and easy to find a table. Staff were pleasant and helpful. It is a large hotel but only has 2 lifts which state they hold 8 but were full with 5 in. It was a very busy weekend as the Bristol half marathon was on the Sunday but only one of the lifts were working so there were always long waits for the lift. We were on the 3rd floor and due to the hotel’s location could hear music and people until after midnight. The noise wasn’t particularly loud but I could see some guests having an issue with it. "

"We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was delicious. The grounds are peaceful and beautiful, all in all we had a very nice stay and would definitely stay again."

"Lovely hotel in a good location. Parking at Charlotte street was easily pre paid online. Rooms were huge with comfortable beds and a great shower and were very quiet. Would have liked bottled water in addition to the teas and coffees supplied but it’s a minor point. Pool was fab, we had it all to ourselves! Good breakfast with a cold self serve buffet then an excellent choice of hot food to order along with cappuccinos, lattes etc. Staff were very welcoming and friendly. Would definitely visit again."

"It's really hard to rate this hotel as it's not really like any hotel I've stayed in. Locating it wasn't easy nor was working out how to find reception. When I finally found it, the lady checking me in was excellent but overstretched meaning a long wait. There were however a few very comfy lounges (yes at least 3 rooms) which if you were lucky enough to find the bar were nice albeit eccentric places to sit (unless you don't like deer heads and weird art) Finding the bar didn't mean anyone was there to get you a drink. Dinner was reasonably priced at £45 set menu except they charged extra for sides and I was not allowed to take my dessert back to my room. What a ridiculous rule. My room was in a second building that again had no signs so I just guessed where to go and greeted with tacky paper signs including the one for the broken lift. Nice big and comfy room but very dark and broken lock Stunning views and scenery especially if in shepherds huts. In short this hotel could be epic. Is a nice place to stay I just didn't enjoy staggering around with my bags trying to find help or even a drink let alone the toilets. And my last gripe. Breakfast doesn't start till 8:00 so I didn't get to try it. With lots of guests going to badminton you'd think they'd try and support them by starting earlier Except for the receptionist lady nothing about it suggested they cared about the guest experience."

"Wonderful!! Great location."

"Clean room. Friendly staff "