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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
Beachside fun near Bournemouth Pier

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Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
Exterior
Property grounds
Terrace/patio
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
The current price is RM265
RM318 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Sofa bed - single
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel cot

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel cot

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel cot

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel cot

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
East Overcliff Drive, Bournemouth, England, BH1 3AN

What's nearby

  • Bournemouth Beach - 3 min walk - 0.3 km
  • Bournemouth Pavillion Theatre - 12 min walk - 1.0 km
  • Oceanarium - 15 min walk - 1.3 km
  • Bournemouth International Centre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪O'Neill's - ‬7 min walk
  • ‪Naked Coffee - ‬8 min walk
  • ‪Korean Grill - ‬8 min walk
  • ‪Dosa World - ‬8 min walk
  • ‪Nathan’s Famous - ‬7 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Hotel near Bournemouth Beach
Near Bournemouth Pier and Bournemouth International Centre, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW provides a terrace, a garden and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • English breakfast (surcharge), self-parking (surcharge) and access to a nearby indoor pool
  • Access to a nearby health club, a porter/bellboy and a front desk safe
  • Wedding services, 5 meeting rooms and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 67 rooms have comforts such as premium bedding, as well as thoughtful touches such as free WiFi and room service.
Other amenities include:
  • Free extra beds and travel cots
  • Bathrooms with showers and shower/bath combinations
  • LCD TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 295 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Assistive listening devices
  • Lever door handles
  • Upper floors accessible by stairs only
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 20 per day
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Frequently asked questions

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW on 13 Jul 2025 start from RM 265.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, Bournemouth East Cliff Hotel, Sure Hotel Collection by BW allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of GBP 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Self-parking is available for GBP 20 per day.

What time is check-in at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 15.00 (subject to availability).

What time is check-out at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Checkout is at 11:00 AM. Late checkout is available for GBP 15.00 (subject to availability).

Where is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW located?

Located in Bournemouth City Centre, this beachfront hotel is in the entertainment district and within a 15-minute walk of Bournemouth Beach, Bournemouth Pier and Bournemouth International Centre. Boscombe Beach and Bournemouth Lower Gardens are also within 15 minutes. Bournemouth Station is 18 minutes by foot.

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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1003 reviews
Rating 8 - Good. 392 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

Nice room great value for money
Stayed 1 night in Jun 2025

8/10

Very serine atmosphere
Stayed 2 nights in Jun 2025

8/10

Lovely room with beautiful view that I wasn’t expecting. Easy to get to beach, town etc without need to take car out . Lovely food served in sister restaurant with full use of there facility’s. All staff were friendly and very attentive would definitely stay again 😁
Stayed 2 nights in Jun 2025

10/10

Good food. Clean room. Lovely staff. Decor a little tired
Stayed 2 nights in Jun 2025

10/10

Good location, staff are very kind and inside swimming pool is great. Value for money
Stayed 1 night in May 2025

6/10

Don’t agree with having to pay £20 for parking should be free the room was nice but hotel worn and needs a lot of TLC but young chap that greeted us was very polite and helpful
Stayed 1 night in Jun 2025

6/10

Rooms quite nice and clean
Stayed 3 nights in Apr 2025

8/10

Very nice thank you
Stayed 1 night in Apr 2025

4/10

The bedroom was very hot, a fan was provided. The curtains were hanging off the rail so couldn't be closed to block out the sun, there was an old cheerio on the bathroom floor. There was a mould patch on the ceiling in the bathroom. The TV in the bedroom did not work. Breakfast did not start until 8am.
Stayed 2 nights in Jun 2025

2/10

The bathroom was filthy with hairs and dirt everywhere, door handle in the bedroom was broken, stain on the bedsheet. The hotel manager said they would have given me a full refund if I’d booked direct. But when Expedia contacted the manager to act on our behalf, the manager said no.
Stayed 2 nights in Jun 2025

8/10

We found East Cliff hotel to be as expected for a BW 3* - a little worn around the edges and old fashioned decor. Although nondescript in colour and furniture, our room was very spacious and spotlessly clean (3rd floor sea view) as was the bathroom. We opted out of breakfast (extra £15) as we prefer not to be constrained by set times and it was easy enough to find coffee etc 10-15 minutes downhill walk away on the pier prom. We appreciated the free drinks offer in lieu of any housekeeping. It was easy to access the pool next door at the Carlton but it got crowded early on. The staff make this hotel - thanks to Jamol in particular for pleasant, efficient, patient and helpful service. East Cliff is in a good position for reaching the beach but remember there is an uphill climb back or a taxi ride of £6-8 depending where you leave from in town. It is also in walkable distance from the train station or £6-7 by taxi.
Stayed 4 nights in Jun 2025

6/10

The staff were warm and friendly. Check in and out was smooth and effortless. I didn’t like that we had to go to Charlton for some activities. Some of the lights in the room were not working. The appearance of the hotel needs a refurbishment. Also you could here stamping coming from elsewhere and kept me awake all night
Stayed 2 nights in May 2025

8/10

Lovely stay Night before had some crime so arrived and police all corned off Old fashioned but clean hotel Staff nice Perfect location
Stayed 1 night in Mar 2025

2/10

They would not let me check in a little bit after check in time
Stayed 1 night in May 2025

8/10

The room was very spacious , like a super king room with 2 big singles beds put together. For us was perfect, with one side of the windows facing the beach. We choose do not have housekeepers as we had everything with us. (We took our rubbish daily out and we keep the room clean ) For not having housekeeping they offer us 6 free drinks which we didn’t use them as we been daily out eating as we need halal food. We did not use any other facilities from hotels.
Stayed 4 nights in May 2025

8/10

The breakfast is nice

10/10

Lovely pleased staff. Great food. Staff very helpful. we can't wait to come back again
Stayed 2 nights in Jan 2025

4/10

House keeping was very poor. Went all week with the same bed sheets, no hoover done. Bathroom dirty, tea cups washed in bathroom sink, no fresh towels everyday.
Stayed 5 nights in Apr 2025

8/10

A good place to stay
Stayed 1 night in Jul 2024

8/10

The staff were fantastic with our dogs and so friendly and helpful.
Stayed 2 nights in Jul 2024

2/10

I am writing to express my disappointment following our recent stay at your hotel. Unfortunately, our experience did not meet expectations due to several issues. Upon arrival, we noticed mould on the curtain, a dirty bath, and a non-functional telephone in the room. While we appreciated being offered a 50% discount on the first night, we have since reviewed the charges and noticed that the full 50% was not actually refunded as agreed. Additionally, despite having the “service room” label displayed on our door for the entire day, no housekeeping staff attended our room. We were left without clean towels and other essentials, which caused significant inconvenience. While Josephine, the manager, was helpful and tried her best to assist us, our overall stay was disappointing. Given the circumstances, we feel that more could have been done to rectify the situation, but unfortunately we had limited options at the time. We kindly ask that you review our concerns and the refund discrepancy and advise on the next steps. We hope to see a resolution that reflects the inconvenience we experienced. ]
Stayed 3 nights in Jun 2025

10/10

Lovely stay , nice rooms and great breakfast
Stayed 1 night in Nov 2022

10/10

Nice sea view.
Stayed 2 nights in Aug 2024

8/10

Really enjoyed my stay here the stuff are amazing afte lr extending my stay they made it so we wouls stay in the same room to make it easier for us
Stayed 3 nights in Aug 2024

10/10

Was a pleasure staying at this hotel. I would definitely stay here again. A calm, quiet area that is easy to get to the beach and city centre. Highly recommend.
Stayed 2 nights in Aug 2024