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"The beds looked made but when my daughter went to go in her s there was a tissue in there like it hadn’t been made up for us from people before …. So we both slept. Together I complained the next day all I got was a £40 refund … but there was no knowing that bed wasn’t slept in !!! I still had to chase the cleaning ladies in the corridors in afternoon to get them to change bedding…"

" Clean room//shower room,hot water always,good wi fi,quiet "

"Rooms were very clean and better than I expected. The only downside for us was no tea or coffee in our room and that was disappointing but overall great place and stay and would stay again but a room with tea and coffee ☺️"

"Great hotel overall - nice room, friendly staff, good bed, and shower was too notch. Only small thing was that the building was a bit of a maze trying to find the rooms. I'd happily stay there again when I next come to Birmingham. Highly recommend! "

"Good for arena"

"Room was clean and comfortable,staff friendly, good selection for breakfast "

"What a great value for money High rise vibes middle of the Brum sky Live No lies"

"Absolutely stunning hotel with excellent staff and service. I will stay here again for certain. The room (and hotel) was comfortable, spotlessly clean and beautifully decorated."

"The staff were very friendly, helpful and professional. Breakfast was good, they ran out of cups/mugs for the hot drinks so we had to use disposable cups. Room- Hair clump found on carpet in the bedroom. Too layer of bath was damaged. Toilet roll holder was loose and we couldn’t tighten it. Corridors are noisey when people are talking, can hear everything in the rooms."