Hotel Dekat Birch Park

"Fair"

"Room was clean, staff was friendly and helpful."

"First room was dirty. We got moved to another room and the cleanliness of the rooms are not the best. The close chargers were not as clear as they said they were. Both expedia or the hotel were not helpful."

"Rude staff with loud and laughing on phone while customer waiting to be assisted. Room smelly and not clean, loud noise from ice machine could be heard in our room. Over all disappointed as we always try to stay at holiday inn express."

"The property was neat. I didn't get a chance to spend ti.e at the pool. However, pool area looks nice. I liked the fact that I had access to many stores and restaurants in the area."

"Very clean, has a really nice downstairs area you can hangout in and eat breakfast. Staff was super polite and quick to listen when I had a small issue. Very good selection of breakfast."

"If I am a woman travelling solo, I would be a bit scared because of the men to women ratio. I haven't seen 1 woman in the hotel during my stay. They are really nice but it is a bit discomfiting. Breakfast doesn't offer a lot of options, but of course, with just 90 dollars that's fair. They don't have bacon or even eggs; just cereal, waffles, and what I think is a pancake. The hair dryer is not workingin the room we stayed in, but the building is well-maintained even if it is showing signs of...

"The hotel I picked was not a good choice on my part. Very rough area, broken down cars and trucks in the parking lot, and drunken arguments in the parking lot till late at night. Felt like a halfway house. I did not have any problems personally and the people I came across were nice."

"Good"

"Execelent service"

"The staff was friendly and helpful."

"Nice and Quiet slept well "

"Ray at the front desk was great - very pleasant and helpful. Buffet breakfast choices were great. The lady putting the food out was helpful in answering my question. The rooms had hardwood floors so I could hear the activity/movements in the room above us. We were there for the weekend and I was disappointed that my dirty towels had not been picked up and new ones had not be issued, nor were the trashcans emptied. Ray did give me clean towels upon request though."

"Dirty floors and we seen a roach climbing the wall in our room. There was trash and glass outside in the parking lot."

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"The breakfast oatmeal was very good. The staff very helpful and friendly."

"The floors, even though were mopped still left your socks and feet dirty. The coffee at the breakfast bar was almost undrinkable. The room cleaners were nice and courteous. Linda was especially nice and friendly. She did a great job cleaning the room. We bought trash bags to empty out the 2 small trash cans into on Wednesday and put it under the bathroom sink, when we left on Sunday morning, it was still there even though they had come into the room and put soap and tissues in there on Saturday....

"Strong perfume smell in the lobby. The staff were excellent and always helpful."

"None"