"Hotel is elegant and the customer service is excellent."

"We got the Deluxe suite. It’s nice and spacious. The beds were too firm and felt like a springboard. But they put foam toppers when we complained about it. The staffs were nice. They also changed the fridge that was not working. I think they should make sure everything is working before they put ..."

"Great"

"Always enjoy staying here. Never have any complaints. Check in this time was a little slow but i understand it's gets busy."

"They should provide a table for a Room Service Dining"

"We stay at the Heritage every time we come to Manila. Close to the airport,shopping malls and eateries. All staff are friendly and most helpful. Rooms are spacious and clean. We will be back mid January and I am certain we will stay here again for a night or two."