ibis budget Bilbao City offers modern comforts in Basurto-Zorroza. Guests connect to in-room WiFi before exploring nearby San Mames Stadium or Guggenheim Museum Bilbao. The helpful, multilingual staff receives consistent praise from previous visitors.
Located in Basurtu neighbourhood, ibis budget Bilbao City is connected to a railway/underground station. Guggenheim Museum Bilbao and Itsasmuseum Bilbao are cultural highlights, and some of the area's activities can be experienced at Port of Bilbao and Funicular de Artxanda. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Bizkaia Frontoia. Visit our Bilbao travel guide
Limited number of on-site self parking spaces per unit
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 9.50 per person
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
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1 building
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2019
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
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Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 9.50 per person
Self-parking fee: EUR 20 per night
Pet fee: EUR 12 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number HBI01272
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
ibis budget Bilbao City Bilbao
ibis budget Bilbao City Pension
ibis budget Bilbao City Pension Bilbao
Frequently asked questions
Is ibis budget Bilbao City pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at ibis budget Bilbao City?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at ibis budget Bilbao City on 22 Mar 2026 start from RM199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at ibis budget Bilbao City?
Self-parking is available for EUR 20 per night. Limited spots are available.
What time is check-in at ibis budget Bilbao City?
Check-in start time: 2:00 PM; check-in end time: 10:30 AM. Late check-in is available during limited hours.
What time is check-out at ibis budget Bilbao City?
Checkout is at noon.
Where is ibis budget Bilbao City located?
Located in Basurtu, this pension is within 1 mile (2 km) of Ensanche, San Mames Stadium and Guggenheim Museum Bilbao. Hospital de San Francisco Javier and Plaza del Sagrado Corazon are also within 15 minutes. Bilbao Autonomia Station is only a 2-minute walk and San Mames Tram Stop is 6 minutes.
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Reviews
ibis budget Bilbao City Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 253 out of 562 reviews
10 - Excellent
253
Rating 8 - Good. 212 out of 562 reviews
8 - Good
212
Rating 6 - Okay. 68 out of 562 reviews
6 - Okay
68
Rating 4 - Poor. 18 out of 562 reviews
4 - Poor
18
Rating 2 - Terrible. 11 out of 562 reviews
2 - Terrible
11
Reviews
10/10 Excellent
Yvonne
16 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room was very clean, bed was comfortable and room was very quiet. Staff were very friendly and helpful. Very handy location near the bus station.
Parking was easy, everything is in walking distance. Room was clean, bed was comfortable and room was quiet. Can go to shopping and attractions on the bus and if you are young can definitely walk there. Staff was very nice, attentive and accomodating
Tourism before moving on. It was a Budget Hotel so we did not expect luxury. It did exactly what we asked it to provide. Neat tidy, quiet a good nights sleep and a sufficient breakfast and helpful staff.
I found the location to be excellent- within a comfortable neighborhood, close to the tram and to Bilbao Intermodal. The night desk clerk is an angel! He resolved my booking issues, got me checked in at 4:30 am and gave me fresh coffee while he worked his angel magic.
Reception staff were very friendly and helpful.
The room had everything i needed but could have been a bit lighter . Had to get my torch out to see into my suitcase!
Would happily stay again.
Excellent Hotel! center in Bilbao, easily accessible with metro lines, also really close from the Airport Bus (go all the way to end stop of the bus and its 5-10 min walk, easy). Room/Bathroom great, however, walls are thin so be mindful.. would book again!
I stayed here with a number of friends for a cycling trip. The rooms are comfy with good aircon but the best thing about this hotel is the staff. The reception staff couldn’t have been friendlier or more helpful, great recommendations for restaurants and help with anything we needed.
Luke
Stayed 1 night in Jul 2025
8/10 Good
Malcolm
22 Nov 2024
Liked: Cleanliness
A very basic but clean hotel which matched the price charged.
Unbeatable value for money. I liked the functional and minimalist design of the rooms. The breakfast service was perfect. The staff's attention and friendliness were impeccable. Highly recommended.
Good location, verily close to Bilbao intermodal which enables to get everywhere including within the city / to airport or to nearby cities like San Sebastian.
Small but very clean room in a great location.
Reception staff were excellent (a guy from Cuba) and explained the various parking options we had.
Shower was excellent, great pressure and plenty of hot water.
A small bit cramped in the room but more than suited our needs for a two night stay. Wouldn’t hesitate to stay here again if back in Bilbao.
Don
Stayed 2 nights in May 2025
8/10 Good
Ville
4 Jun 2025
Liked: Cleanliness, staff & service
Nothing special in the hotel as guests can already expect. Good enough location, supermarket near, check-in process takes way too much time. Staff fullfilled our request for twin beds, which was nice.
This hotel provided exactly what is expected. The staff were lovely and helpful! The hotel was a short walk from the bus station which was perfect for onward travel and also lots of shops nearby.
Great location, very good breakfast and the hours for breakfast are really good - 6-11 on weekends which is perfect. I paid €15 extra for a late checkout as i had a bike event in the moring of the day i was leaving and it was so colpetely worth it.
Staff super friendly and helpful, hotel very nice and clean. Rooms have plenty of space and very comfortable. Shower is also great