Hotels near Big Lake

"The water in both the showers and the spa area(hot tub) don't get hot. The pool was occupied by a British Swimming School class so there was no swimming in the regular pool, mind you it was a Tuesday early afternoon. There was no remote to the tv and so it wouldn't turn on. The heater in the room did not really heat the room, even at the highest settings. While in the (not hot)hot tub, me and my partner were bothered by the worker whom worked the cashier and greeted people. She walked around like a patrol officer and had the audacity to call my partner to the door to "mind the children" as if we were being inappropriate, on our vacation, which we paid for, by being close to each other's face. I felt so disrespected and annoyed. The only genuinely positive thing was the coffee bar in the morning after checkout. "

"We were pleasantly surprised by this cozy and comfortable place "

"Our stay was less than mediocre. First they lost my reservation, I was told prior to arrival that I could pay the deposit in cash and then at check in was told I had to pay the deposit with a card. I paid for my stay in full at check in and they continuously tried to charge my card for the entire stay amount every single night we were there. Our room was okay, we liked the layout but the sofa bed had no sheets on it and had food folded up into it. We had to go to the check in desk everyday to reactivate our key cards because they never worked. The pool was dirty and the staff was unfriendly and unhelpful. Overall, I was not impressed. We travel to the Detroit are often and definitely will not be staying here again."

"Room was clean."

"It was clean and all amenities were as promised "

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"Every member of the staff that I had contact with were friendly and helpful. The room had everything needed to relax, cook, bathe, and sleep. The heating and cooling for the room worked perfectly and I could adjust it with ease. The indoor pool was warm and open until 10 pm. "

"This place was pretty mediocre. Just okay. The front desk staff was cold and sometimes rude. Nothing too friendly. The housekeeping staff was nice and cleaned well. The breakfast was decent and always hot. I would have ranked it higher if the front desk staff were friendly. They are the first impression of the place and it was not a good one."

"Antonio at the front desk made check-in quick and was very accommodating. He sent a follow-up text a few hours after we checked in to make sure we were comfortable!"