Hotels near Big Lake

"Clean, roomy , very nice environment"

"The check in and check out left a bit to be desired. Lots of confusion on my billing. I am waiting to make sure my account isnt overcharged. "

"Great little family getaway spot. Nothing fancy, but it was perfect for our family. They keep the pool at 84, hot tub jets aren’t always working but temp was great. Seems like a spot for family and teams to stay, or the odd teen birthday. Parents were supervising, and the kids were very respectful; teens even letting my 4.5 yr old join in on their pool games. Hours of the pool were great 10a-10p. The breakfast… was amazing. They threw down with it, and were always on a fresh pot of coffee. It was a popular place, but plenty to eat, variety, and fresh. I did not go hungry! They keep the property well kept, and smelt great. Rooms were well kept for not being entirely new; the jetted tub in our room had been retiled recently and was enjoyable for our little one to use when in room. Overall spacious and well setup room. There are rooms that don’t face the pool area, if that would be bothersome prop request other area. Also target and other shopping in the parking lot, makes it easy to access groceries or whatever you may need. Area seemed to have lots, but less of a downtown vibe as that is usually where I stay. Minutes from gated communities and nature."

"All amenities were great"

"I walked in the young man that was working was so great and very helpful we got to the room the headboard was dirty the mirror was very smeared the light in the kitchen the lamp that hangs over the table. It was very dirty on the bottom. But outside of that we was ok"

"Check-in was fast, even with a line. The restaurant had great breakfast options and was super fresh. The bar was an added bonus, cute with great drinks! ALL staff was super pleasant - absolutely above and beyond. I will definitely return!"

"Clean, friendly staff however the pool was chilly"

"Everything was wonderful"

"Our room had slime had stains on the floor, bed skirt, and shower curtain. There were also huge pieces of tape on the wall. It looked like the room had been used for a birthday party previously. When I went to inform the front desk about it because I didn’t want to be charged for someone else’s mess or lack of cleaning on the house keeper’s part, the employee was very rude. I didn’t ask for a change of room because it didn’t directly impact our stay and she so impolitely told the guest in front of me that they were booked up. The unprofessional front desk employee kept asking if there was anything else I wanted to complain about. I didn’t go to the desk to complain but to simply have documentation of the state of the room. Front lobby was very clean and modern but the rooms have not been updated in a few years to match the lobby. "