Hotel Dekat beSOCIAL

"What a beautiful place to stay! Just magical. Staff were engaged and thoughtful."

"I can’t say anything bad about this place. It was a perfect stay all around!"

"Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

"Beautiful hotel. Roger at the front desk was so helpful. We’re thankful for him not getting annoyed with us for calling so many times coming out of town. He stayed professional the whole time and took good care of us! We will return the next time we come into town!😁👏"

"Roof top bar was great vibes and good food"

"This place smells like a million bucks. I was here attending a conference and it was amazing. Wish they had a pool."

"Staff was Great"

"We liked the continental breakfast. The bar food was not that good. Definitely recommend the JINYA Ramen Bar for dinner farther downtown - it was excellent."

"My suite was delayed by 1.5 hours and not ready. Property emailed me prior to ask if I needed anything. I asked for a comforter... didn't get, and took 3 calls TO GET one 2 hours later. Room furnishing were bland, sparse, dated, and the worst was, the AC did not work in the suite, and we BOUGHT A FAN FROM DOOR DASH so we could sleep. And this is a Suite at The Ritz Carlton???? Awful."

"I couldn’t have asked for a better stay! My daughter and friend went to a concert next door at the Spectrum center so my husband and I had a lot of time at the hotel. The staff was 💯 fantastic!"

"The front desk staff, room layout, exercise room, and general cleanliness were very good. The food service was terrible. I experienced them being "out of" four things that I wanted to order over two days. The pantry was ill-stocked for snacks and beverages. I did report this to the assistant manager at check out time and he was to talk to the food & beverage manager."

"Clean, old hotel in the heart of “uptown” Charlotte. Friendly staff, but we never had to ask them for anything other than a cup of ice from the bar- because there is no ice maker or ice buckets in the hotel. Bathroom sink had significant cracks in the bowl and small maintenance items were left unfixed. The hotel itself was quiet. Never heard other guests. But the location is terrible. Several bars are nearby and the noise from music, people, and revving motorcycles and loud cars did not...