Hotel di Bay Harbor

"Breakfast was ok. Hot tub was hot but the pump was out so no circulation."

"This place cares. They don’t serve powdered eggs. They crack the eggs themselves. They take pride. It is family owned and operated!!! It’s like your mom is the host"

"When I booked this hotel it was an AmericInn, however when I arrived it was changed to a Quality Inn with no prior indication. I did receive calls from Windham but they never left a message to identify the change prior to my check in. The building did not have any address on it to help identify it as the hotel we needed to be at. Otherwise, it was a very clean hotel. The staff did their best with what appeared to be a new system. The breakfast was very nice and had several options. I would go...

"Booked our hotel specifically for the hot tub/pool, which turns out was waiting on an inspection and was closed during our stay. Very frustrating, but out of the staff’s control. What is under their control is how they treat guests. Woke up the first morning of our stay, and was very much looking forward to a hot shower.. only to find the water didn’t get much above lukewarm. Went to the lobby to get extra towels for my partner and ask if the water was just a problem with our room, or a known...

"Room was very clean and the staff was quite responsive to our questions/needs. It's an older, nostalgic, roadside inn. The motel does show it's age but served our needs for a close room to sleep in near an event we participated in. New owners are doing some work to fix it up. "

"Breakfast was a little lacking but staff was friendly and rooms were clean. They’re renovating the first floor right now so it’ll be all updated soon"

"Very accomidating and supportive of my needs."

"We chose a bay view room and the window was very dirty and also the pillows were very uncomfortable. Had a drs appointment first thing in the morning went to use the shower and could not figure out how to get the shower to work and shower head was very dirty."

"Great Place!. Easy check in. Steffan was so friendly, great Chef! Breakfast was great! Enjoyed!"

"it was fine"

"We enjoyed our comfortable, clean, and quiet room in this beautiful hotel. The location is great for walking around downtown, and the view from the restaurant is wonderful, as was the breakfast!"

"Our stay at the inn was pleasant, beautiful bay view, and close to town."

"Great views!"

"Dinner was excellent. Continental breakfast has limited selection and does not seem to have variety from day to day. Nice options for breakfast/brunch nearby in Petoskey. Very unique property with friendly and helpful staff."

"everyone was so friendly, helpful to make my stay comfortable and amazing. Such a beautiful lodge so many activities to do there plus the beautiful view on the balcony of my room . Very clean and family friendly lodge ! Billiard room , pool area , bomb fire , children's play area and other activities and dinning made it so enjoyable . My stay was relaxing and...

"Great price for Charlevoix. Wonderful. Staff-Terri was a gem of local knowledge."

"The cleanliness of the room and the towel were not good."