Baunei Spa Hotels

"Clean room excellent service, the surrounding is really unique and the stay was a really experience "

"Great staff!"

"Brilliant resort lots of activities and games played daily, animation team were energetic and inclusive in particular our favourites were the fabulous Diego, Veronica & Oscar. Daily evening shows which were good. Accommodation was tired but we stayed in the older version that had cooking facilities, the newer rooms looked less tired. Not a lot to do in the local area but plenty to keep you occupied in the resort. Free water sports tennis, beach volleyball, beach tennis, ping pong, bikes and lots more was fab."

"Lovely area. Gorgeous farm animals. Very kind concierge and check-in staff, great driver (Stefano) but there need to be more options for the buffet."

" The location is beautiful and peaceful — exactly what we wanted — but the service is not at 4-star level. Staff are kind but clearly overstretched. We were charged €8/day for parking with no alternative, which should really be included. Breakfast starts only at 8AM with no early option, and no water or coffee machine in the rooms. The spa was advertised but was unavailable during our stay, with no prior notice. The pool bar opened only after 1PM. The biggest surprise was the coffee: machine coffee was poor, and my first cappuccino tasted of salty water (likely tap water). Though the waiter apologised and fixed it the next day, this is unacceptable in an Italian 4-star resort. Staff also had loud arguments near guests. Room cleaning was basic: towels were changed but sheets weren’t, and floors weren’t properly cleaned. The food menu is very limited and expensive. Worst of all, during checkout they tried to charge us more than double (including parking again and items we didn’t order). Only after I asked to check the bill was it corrected. Beautiful setting, but the service, transparency, and quality need major improvement"