Bassella hotels from RM304

"A very friendly staff. Did not have breakfast. And the room I was in, the heater was not working :( "

"The room was amazing and perfectly clean the bathroom was fit for a queen. You definitely felt like you were in a castle. You could even call yourself royalty. This was my daughter‘s idea to stay here and it was the best idea she ever had. Our bartender Jonathan was amazing as was the entire staff. I Would recommend to anyone. It’s a once in a lifetime experience."

"We were upgraded to a beautiful room overlooking the lake at the back of the hotel. Staff on reception and in the cafeteria were very friendly and helpful. No issues with the hotel or the room. Everything of the highest quality. "

"We clearly didn't read the small print because the advertised cafe, bar and restaurant were closed. There are no shops around, we had driven 8 hours and were hungry and thirsty so had to drive for miles to the nearest town for bread and cheese. The place was stiflingly hot, the air conditioning in the bedroom didn't work, the basin in the bathroom was blocked, the shower was so small one couldn't swing a proverbial cat. The beds were soft and uncomfortable. We could not wait to leave the next morning after our mostly sleepless night and move on to the next hotel."

"Perfection at its finest."

"Amazing location. We recommend a stay of at least 5 days to enjoy the beauty, history and peacefulness."

"When we arrived we had to wait some time for anyone to come to reception to check in. Room was ok but the floor was pretty grubby. We had no hot water, we told them & she said the plumber was working on it. We did get hot water not long after, then our air conditioning wiuldt work. It was about 30 degrees so pretty hot. We told them & we went out for a drink & by the time we got back it had been fixed. So pretty good service. Breakfast was very good. "