Benchmark Pacific Northwest hotels

"The staff above all else was amazing and accommodating. They took their time and did not rush any of our interactions. The room was large and plenty of space for 3 of us. The beds were very comfortable. Unfortunately, the hotel is located on a side street, which takes a minimum of 10-15 mins walk to get out onto a main street, but it is very accessible by car and lots of free outdoor parking. "

"Excellent service and room quality. It was refreshing to stay here after staying at a few new minimalistic brands that they only offer one body wash for body and hair, no complimentary water, etc "

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"Comfortable bed. Very helpful staff. Walkable to lots of restaurants. "

"Great property convenient location friendly staff "

"We only stayed for 2 nights, but it was very enjoyable. The beds were comfortable & our room & hotel were clean. The staff was excellent. Very friendly & accommodating. We also loved the location. Was very convenient to the monorail. "

"Lovely staff with great accommodation"

"The Empress is a must stay classic "

"Great hotel. Room is quiet, clean and comfortable. Our only complaint was that it was too warm. It never cooled down even though we set the temp at 60. The fitness room is incredible. The best we've seen in a hotel. Convenient location for the airport.,"