Langkau ke kandungan utama

The Eugenia Hotel & Spa

Hartanah 4.5 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.8 daripada 10
Cemerlang

Kemudahan popular

  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 5 daripada 5 bilik

Lihat semua foto untuk Suite, 1 Katil Kelamin (Double) (Siam)

Bar mini, peti besi dalam bilik, dilengkapkan perabot secara berasingan

Suite, 1 Katil Kelamin (Double) (Siam)

  • Boleh menampung 2
  • 1 Katil Kelamin (Double)

Lihat semua foto untuk Suite, 1 Katil Ratu (Queen) (Sawasdee)

Bar mini, peti besi dalam bilik, dilengkapkan perabot secara berasingan

Suite, 1 Katil Ratu (Queen) (Sawasdee)

  • Boleh menampung 3
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Suite, 2 Katil Bujang (Single) (Wattana)

Bar mini, peti besi dalam bilik, dilengkapkan perabot secara berasingan

Suite, 2 Katil Bujang (Single) (Wattana)

  • Boleh menampung 3
  • 2 Katil Bujang (Single)

Lihat semua foto untuk Suite, 1 Katil Ratu (Queen) (Eugenia)

Suite, 1 Katil Ratu (Queen) (Eugenia) | Bar mini, peti besi dalam bilik, dilengkapkan perabot secara berasingan

Suite, 1 Katil Ratu (Queen) (Eugenia)

  • Boleh menampung 3
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Suite, 1 Katil Kelamin (Double) (Siam (Room Only))

Bar mini, peti besi dalam bilik, dilengkapkan perabot secara berasingan

Suite, 1 Katil Kelamin (Double) (Siam (Room Only))

  • Boleh menampung 2
  • 1 Katil Kelamin (Double)

Anda juga mungkin menyukai

Iklan
Sarapan dihidangkan, masakan tempatan dan antarabangsa

Hotel JAL City Bangkok

Sukhumvit
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
9.0 daripada 10, Hebat, 960 ulasan
Harga ialah RM367
RM432 jumlah
termasuk cukai & fi
8 Apr - 9 Apr
Hotel JAL City Bangkok
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Terletak di Sukhumvit, sebauh kawasan kejiranan di Bangkok, The Eugenia Hotel & Spa di kawasan hiburan dan berhampiran stesen metro. Kuil Erawan dan Victory Monument (Monumen Kemenangan) merupakan tempat menarik popular dan pengembara yang ingin membeli-belah boleh mengunjungi Gedung Membeli-belah Terminal 21 dan CentralWorld. Ingin menikmati acara atau perlawanan? Lihat acara atau perlawanan yang berlangsung di Stadium Nasional Rajamangala atau Arena IMPACT. Layari panduan perjalanan Bangkok kami
Peta
267, Soi Sukhumvit 31, North Klongtan,, Wattana, Bangkok, Bangkok, 10110

Tempat berdekatan

  • Soi Cowboy
    Soi Cowboy
    9 min berjalan kaki - 0.8 km
  • Gedung Membeli-belah Terminal 21
    Gedung Membeli-belah Terminal 21
    10 min berjalan kaki - 0.9 km
  • EmQuartier
    EmQuartier
    10 min berjalan kaki - 0.9 km
  • Pusat Beli-belah EmSphere
    Pusat Beli-belah EmSphere
    12 min berjalan kaki - 1.1 km
  • Emporium
    Emporium
    14 min berjalan kaki - 1.2 km

Bergerak

  • Stesen Bangkok Khlong Tan - 4 minit memandu
  • Stesen BTS Phrom Phong - 17 minit berjalan kaki
  • Bangkok (DMK-Lapangan Terbang Antarabangsa Don Mueang) - 34 minit memandu

Restoran

  • Hanamizuki
    9 min berjalan kaki
  • MTCH
    10 min berjalan kaki
  • Gaggan Anand
    1 min berjalan kaki
  • Monsoon Tea & Kombucha Bar
    9 min berjalan kaki
  • PAGA Microroastery
    6 min berjalan kaki

Tentang hartanah ini

The Eugenia Hotel & Spa

Mewah bagi hotel butik berdekatan Emporium
Berdekatan Gedung Membeli-belah Terminal 21 dan Dataran Nana, The Eugenia Hotel & Spa menyediakan bar kolam, kedai kopi/kafe dan perpustakaan. Hotel ini mempunyai kemudahan romantik seperti spa rawatan pasangan dan bar. Manjakan diri anda dengan perkhidmatan spa, seperti rawatan badan, rawatan muka atau Aromaterapi. Di dua restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan antarabangsa. Sebagai tambahan kepada pencucian kering/dobi dan bilik-bilik mesyuarat, tetamu boleh menyambung untuk akses Internet wayarles percuma.
Anda juga akan mendapati manfaat seperti:
  • Kolam renang terbuka
  • Percuma letak kenderaan sendiri
  • Perkhidmatan limousin/kereta bandar, sarapan penuh (surcaj) dan daftar keluar ekspres
  • Daftar masuk ekspres, 1 bilik mesyuarat dan bantuan pelancongan/tiket
Ciri-ciri bilik
Semua bilik tetamu dilengkapkan perabot secara berasingan dan mempunyai keselesaan seperti panggilan antarabangsa percuma dan penyaman udara, serta manfaat seperti tempat duduk berasingan dan jubah mandi.
Lain-lain kesenangan di semua bilik termasuk:
  • Katil bayi/kot dan katil lipat simpan/tambahan (surcaj)
  • Bilik mandi persendirian dengan kelengkapan dandanan diri berjenama dan gabungan pancuran/tab mandi
  • 21-inci TV skrin rata dengan saluran kabel
  • Tempat duduk berasingan, peti sejuk dan ketuhar gelombang mikro

Hartanah serupa

Kolam renang terbuka, dibuka dari pukul 6:00 hingga 22:00, payung kolam
Solitaire Bangkok Sukhumvit 11
Sukhumvit
  • Kolam renang
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
8.8 daripada 10, Terbaik, 1,767 ulasan
Harga ialah RM256
RM301 jumlah
termasuk cukai & fi
5 Mei - 6 Mei
Solitaire Bangkok Sukhumvit 11
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma dan Internet berwayar
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma dan Internet berwayar

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan percuma di luar tapak hartanah
  • Pengangkutan ulang-alik lapangan terbang (surcaj) pada waktu terjadual
  • Pengangkutan ulang-alik kawasan percuma sehingga 3 km
  • Perkhidmatan limousin/kereta bandar
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • Setiap hari sarapan penuh tersedia 7:00 hingga 10:00 dengan bayaran
  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • 2 restoran
  • Bar/deli snek
  • Kopi dan teh di kawasan umum

Restoran di tapak hartanah

  • The DB Bradley Restaurant
  • The Zheng He Lounge

Aktiviti menarik

  • 1 kolam renang terbuka
  • Pustaka

Kemudahan

  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Surat khabar percuma di lobi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • 1 bilik mesyuarat
  • Ruang persidangan seluas 55 meter persegi

Spa

  • 3 bilik rawatan
  • Aromaterapi
  • Bilik rawatan pasangan
  • Lulur badan
  • Rawatan muka
  • Urutan

Kebolehcapaian

  • Tiada lif

Lain-lain

  • 1 bangunan
  • 3 tingkat
  • Dibina pada 2006
  • Hartanah bebas asap rokok
  • Seni bina zaman Victoria

Kemudahan bilik

Bilik tidur

  • Katil bayi
  • Katil lipat simpan/tambahan (surcaj)

Bilik mandi

  • Bilik mandi persendirian
  • Gabungan pancuran mandi/tab mandi
  • Jubah mandi
  • Kelengkapan dandanan diri berjenama
  • Pengering rambut
  • Selipar

Hiburan

  • TV skrin rata 21-inci dengan saluran kabel

Makanan dan minuman

  • Air botol percuma
  • Bar mini
  • Ketuhar gelombang mikro atas permintaan
  • Perkhidmatan bilik terhad
  • Peti sejuk

Lain-lain

  • Bilik tidur bersambung tersedia
  • Meja
  • Panggilan antarabangsa percuma
  • Panggilan jarak jauh percuma
  • Panggilan tempatan percuma
  • Penyaman udara (kawalan suhu)
  • Perabot berasingan
  • Peti besi
  • Seterika/papan seterika atas permintaan
  • Telefon
  • Tempat duduk berasingan

Dasar

Daftar masuk

Daftar masuk bermula jam 14:00
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari
Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Kanak-kanak sehingga umur 7 tahun boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak THB2000 semalam
Tempat tidur bayi tersedia di hartanah dengan permintaan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran katil lipat simpan: THB 2000 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Tetamu di bawah 16 tahun tidak dibenarkan masuk ke dalam kolam renang manakala tetamu di bawah 16 tahun hanya dibenarkan masuk ke dalam kolam renang dengan pengawasan orang dewasa

Hartanah juga dikenali sebagai

Eugenia Bangkok
Eugenia Hotel Bangkok
The Eugenia Hotel Spa
The Eugenia Hotel & Spa Hotel
The Eugenia Hotel & Spa Bangkok
The Eugenia Hotel & Spa Hotel Bangkok

Soalan lazim

Adakah The Eugenia Hotel & Spa mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Berapakah fi parkir di The Eugenia Hotel & Spa?

Letak kenderaan sendiri adalah percuma di hartanah ini; parkir berdekatan juga percuma.

Apakah masa daftar masuk di The Eugenia Hotel & Spa?

Daftar masuk bermula jam 14:00.

Apakah masa daftar keluar di The Eugenia Hotel & Spa?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah The Eugenia Hotel & Spa memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi pada waktu yang dijadualkan.

Di manakah terletaknya The Eugenia Hotel & Spa?

Terletak di Sukhumvit, hotel mewah ini sejauh 1 bt (2 km) dari Pusat Beli-belah EmSphere, Gedung Membeli-belah Terminal 21 dan Emporium. Taman Lumphini dan Pasar Pratunam juga dalam jarak 3 bt (5 km). Stesen BTS Phrom Phong sejauh 17 minit berjalan kaki dan Stesen Sukhumvit sejauh 18 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

The Eugenia Hotel & Spa Ulasan

8.8

Cemerlang

9.0

Kebersihan

7.4

Lokasi

8.2

Kakitangan & perkhidmatan

8.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 15 daripada 22 ulasan
Penilaian 8 - Baik. 3 daripada 22 ulasan
Penilaian 6 - Boleh diterima. 1 daripada 22 ulasan
Penilaian 4 - Lemah. 2 daripada 22 ulasan
Penilaian 2 - Teruk. 1 daripada 22 ulasan

Ulasan

10/10 Cemerlang

Manuel Cristobal F.

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

Fabuleux

Il serait difficile de faire plus charmant que cet hôtel. Enfin un endroit avec de la personnalité et de haute qualité. Personnel excellent, qui nous a traités avec beaucoup d'égard.

2/10 Teruk

Jane, Arkansas

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Hotel is closing the end of March

The hotel is closing and the staff had an "I don't care" attitude. Same owner owns THE MUSE in Bangkok. There was definitely false advertising on breakfast menu stating breakfast choices come with free tier of fruit and coffee. We were charged $15.00 for each breakfast no matter what we ordered. Most of the wines listed on drinks menu were not available although some other very expensive wines were incidentally available, spa was closed and staff had no recommendations for spas near hotel. Also we asked about attractions in Bangkok and the staff had none. Terrible experience.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great hotel

Hotel very nice with family atmosphere, people that work there are very friendly and nice. Hotel clean with great furniture, ethnic style. Gut Gut located, near center bar and shops. Thanks for the hospitality! :-)

8/10 Baik

jamesmnduffy, London

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan

Interesting setting poor customer service

We really enjoyed the hotel for it's period features and historical context. Room was clean however NAILS sticking out of the floor and I cut myself. Hotel amenities were adequate, although the pool was ice cold. So do not book if you want to use the pool. Hotel location was poor difficult to get around and felt unsafe walking around at night. Breakfast was good. The customer service was poor. Examples including unhelpful hotel reception staff (female member of staff) who just sat on her computer.

10/10 Cemerlang

Rita et Gerhard, Saint Tropez

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

cadre de reve

Nous avions reserve cet hotel pour feter mon anniversaire et je n ai pas ete decue! Jig, la responsable a la reception a tout fait pour que nous soyons satisfaits, donne une tres belle chambre spacieuse au 1er etage(pas d ascenseur) et a l arriere, au calme!....LQe cadre est merveilleux d atmosphere, on se croit 100 ans en arriere.....tout est de bon gout dans cette decoration extraordinaire au milieu de notre civilisation moderne agitee, cela fait un bien fou d arriver dans cet endroit ou l on se sent comme chez des amis a la campagne dans une belle grande demeure.....Nous avons dine aux chandelles au bord de la piscine, une belle experience, pour finir le Spa ou les masseuses sont extra! Nous retournerons

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

8/10 Baik

S.Dai, New York, NY

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

"Eugenius"

if you're looking for a quiet off the beaten path type boutique hotel - this is the place. we stayed in the eugenia suite room 202 - normally i would like a higher floor however this hotel has no lift so only one flight up was rather convenient. we only stayed for two nights and very much enjoyed the low-key relaxed vibe. friendly staff - no frills kinda of place but with all the charm in the world.

8/10 Baik

김유정, 서울

Sukakan: Kakitangan & perkhidmatan

조금 불편하지만 진심으로 친절하고 예쁜 호텔

빈티지 스타일을 좋아하는 분이라면 소소한 것 하나하나 너무 예쁘고 로맨틱한 호텔입니다. 일하는 분들도 모두 친절하고 좋았지만 아무래도 정말 빈티지하다보니, 낡은 집 냄새가 나고 좀 습한 감이 없지 않았습니다. 다른 분 후기에도 배수가 잘 안된다고 하시는 걸 봤는데, 제가 묵었던 방도 배수가 느렸고, 전신 거울과 화장대가 없다는 것도 조금 불편했습니다. 위치도 꽤 골목이라 처음 찾아갈 때 택시 기사분이 좀 헤맸습니다. 하지만 정말 아기자기 예쁜 호텔입니다 :-)

10/10 Cemerlang

cenzo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

A great little sanctuary in the heart of Bangkok

The Eugenia offers a very quiet, comfortable, and outrageously friendly B&B atmosphere in the midst of Bangkok's crazy Sukhumvit neighborhood. You are within walking distance of endless street markets, shopping, and nightlife of every persuasion and preference, if that is your scene. But, if you prefer the quieter side of life, or if you just need a place to recover after your treks through the urban jungle, the Eugenia is a great choice. The hotel is located on a very quiet side street, close to the sky train and subway, and easy access to anywhere in the city. It also offers some great services to help you recover. The hotel is primarily a spa, and offers some very interesting massage and bodywork options. The prices for these spa services are pretty steep, and way above what the nearby little massage shops charge, but the quality is also many notches above what you will get in these little street shops. Mostly, this is just a great place to recover from whatever else you are doing with yourself in Bangkok. I doubt I will stay anywhere else on my future visits.

10/10 Cemerlang

Lenka, Kolkata

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Fantastic hotel with fantastic staff

This hotel is beautiful, service is more then fantastic.. one of the best I've been to. Very friendly and helpsul staff. Rooms are furnished with antique furniture, very nicely arranged.. Amazing food as well.. All beyond expectations.. hotel management also extremely helpful in every possible way.. Can't wait to go back :)

10/10 Cemerlang

EM, Washington, DC

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

One of the best hotels we've ever stayed in

This was one of the best hotels we've ever stayed at. I think we liked it more than another resort that we paid over 3x the price in Thailand the same trip. We were very close to staying at the Mandarin Oriental in Bangkok and decided to go with this instead and very glad we did. We went to the Mandarin for lunch one day and it definitely looked very nice but not as intimate or unique as the Eugenia. Ming, concierge, was very helpful. The only negatives were that the vintage cars weren't available to take out because the driver wasn't available and the location isn't great if you want to do a ton of touristy stuff. It is howevever a very seemingly upscale and safe location with plenty to do (just no temples, etc.)

6/10 Boleh diterima

Ivy

Sukakan: Kebersihan, keselesaan bilik

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

10/10 Cemerlang

Teacher Flo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

Absolutely lovely

The Eugenia, a boutique hotel featuring an Indian British-colonial flair, is totally enchanting. The rustic wooden floors, antique details, and a pond-looking pool make you forget that you are in Sukumvit, a centric neighborhood in one of the busiest cities in South East Asia.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Wonderful Oasis

What a wonderful venue. Complete tranquility in the middle of hectic Bangkok. Staff is very gracious and food is outstanding

10/10 Cemerlang

couple 45 ans, Nice, France

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hotel de charme, style colonial, super service

Excellente - Tout l'hôtel est décoré avec gout dans un style colonial très romantique. La lumière tamisée du lobby et du restaurant incitent à la consommation (très bonne cuisine!) - La piscine et le spa attenant (massage recommandés) à la relaxation. Le personnel est aux petits soins dans ce petit 'boutique hotel' de luxe. Seul bémol: Dur à trouver, et un peu éloigné... Mais une fois sur place, plus besoin de sortir ;-)

4/10 Lemah

frychan, Los Angeles, CA

Tidak sukakan: Kakitangan & perkhidmatan

A great disappointment

My wife and I stayed in the Eugenia for 1 night. We liked the room and enjoyed the old world stay for the most part; however, the front desk staff completely forgot about our spa reservation and provided very poor service to deal with the situation. We made reservation for spa when we checked in at the hotel, we again confirmed with the front desk staff on our spa reservation the next morning. However, when we returned to the hotel for the spa, we found ourselves in a wedding at the hotel and the spa was closed due to the wedding. The front desk staff told us there was another spa like the one at the hotel nearby, but we were to assume the expense of the taxi to the spa. When we got to the spa nearby, the services were not the same as the spa that we planned on getting at the Eugenia. Twice we confirmed with the front desk staff about our spa reservation, and nobody told us about the wedding and the spa being closed for the evening. We believed that the wedding was reserved months ahead of time, and we could NOT believe that the front desk staff did NOT inform us about it. Exacerbating the situation, the hotel staff denied the mistake and said it was because they couldn’t reach us during the day and the hotel did not even arrange the transportation to the other spa. Again, we wanted to make it clear to the management that we double-checked with the front desk about the spa reservation just a few hours before the wedding, but the hotel staff blamed us for the mistake.

4/10 Lemah

Lees

Tidak sukakan: Kakitangan & perkhidmatan

Great disappointment with blame pusher staff

We liked the room and enjoyed the stay for the most part; however, the front desk staff completely forgot about our spa reservation and provided very poor service to deal with the situation. Having made reservation for spa at checked in, we reconfirmed the reservation when we checked out the next day. However, when we returned to the hotel for the spa, we found ourselves in a wedding at the hotel and the spa was closed due to the wedding. The front desk staff told us there was another spa like the one at the hotel nearby, but we were to assume the expense of the taxi to the spa. When we got to the spa nearby, the services were not the same as the spa that we planned on getting at the Eugenia. We believed that the wedding was reserved months ahead of time, and we could NOT believe that the front desk staff did NOT inform us about it. Exacerbating the situation, the hotel staff denied the mistake and said it was because they couldn�t reach us during the day Again, we wanted to make it clear to the management that we double-checked with the front desk about the spa reservation just a few hours before the wedding, but the hotel staff blamed us for the mistake. Ahotel like the Eugenia with staff to customer ration of almost 1 to 1, it is difficult to think that they can miss things like this! We were very disappointed with the management and would be compelled to not recommend the service of the hotel.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Bags of charachter

Lovely hotel, bags of character, excellent service, good food. Just a little far from the city centre.

10/10 Cemerlang

AC

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Maison de charme très rare à Bangkok

Hôtel situé dans une vieille bâtisse coloniale, un charme fou !!! Chambres un peu rustiques mais très confortables (au 3ème étage pour nous), avec très bonne literie, et belle salle de bain (baignoire en cuivre...). Piscine intérieure magnifique même si petite. Excellente restauration. Staff très professionnel et très agréable. Un petit défaut : hôtel relativement excentré et très mal connu des taxis !!! Mais une escale de charme absolument indispensable pour un week-end romantique... Très recommandé +++

10/10 Cemerlang

Cow

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

3 great night at Eugenia

Location is a bit far away from the Phrom Phong or Asok BTS station, but Eugenia provided free tuk tuk service between Phrom Phong or Asok station and Hotel. Room is nice and comfortable, just like my home. Service is sweet and thoughtful, and thank you for helping me prepare the birthday cake for my boyfriend. Nice trip in Bangkok, Nice experience in Eugenia :)

10/10 Cemerlang

Elisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Unique hotel with lots of charm

This hotel is very interesting as it is furnished with antiques collected from around the world. It has an old worldly charm which is a unique find in a big busy city such as Bangkok. The staff made us feel very welcome and although the hotel is not designed for families as such, they made every effort to accomodate our 2 small children.