Cari Kediaman di Banff

"Staff was great."

"Good size rooms, good restaurant and close to downtown."

"Very nice hotel, services, amenities and staff. It was nice to be right out of center of town but have shuttle service to town whenever we wanted. Use of free e-bikes, bear spray and back packs was such a pleasant surprise. Staff was super nice and prompt, style of the hotel as modern lodge inspired was great. Only complaint would be the extremely small bed side table . It wasn’t really a side table but a stool."

"I think the hotel betrayed the hospitality side of hotel business in today automated system. The day I arrived my text advises me to use an app based hotel card for room and parking. Ok, that’s how the relationship started. I didn’t need to meet with staffs. I felt neutral about it. Then the inconsistency comes. I was saying maybe they are into high tech stuff. The room does not feel high tech, it feels cheap. A frugal type of couch against a wall, uncomfortable. A mere red chair for...

"Had a two queen bed room with kitchens. It was a nice layout. I would say it is an average place to stay which is ok. But it was very expensive because of location."

"Loved the huge hot tub! Room was a bit worn down. No nightstands on outside sides of the bed. So no charging for people on those sides. No robes."

"Great hotel with great location, cleaning of the room could be improved"

"Wonderful!!!! Loved the small kitchen, fireplace and the view. Sitting on the patio was amazing. We saw birds, small critters and a fox."

"I had high expectations of this hotel since it was expensive ($1,762.00 per night) It was beautiful looking property but when I stepped into the room I was very disappointed at how small the room was. There were no space to open my luggage on the floor. It’s about half the size of standard hotel room. Staffs were proud of their property so no appreciation of guests. Not worth the money spent and I’ll never stay with Fairmont again Room and bathroom were clean."

"THEY GAVE ME A ROOM WITH A BROKEN WINDOW! I discovered that the window was broken in my room (the hinge was jammed, so the window was unable to close). The nighttime temperature was 0 degrees Celsius/ 32 degrees Fahrenheit, so I had to survive those temperatures while sleeping! I discovered the broken window the morning after my stay--I wondered why it was so cold, and opened the curtains, to reveal the broken window. Any other hotel would have tried to offer me a refund or move my room...