Hotel Mewah di Banff

"It was our anniversary and they were amazing, they not only upgraded our room for us, but we were welcomed with a surprise of champagne a congratulatory card and dessert! It was really fantastic and although it’s going through construction right now and there were times of a bit of noise it was still wonderful "

"Great location and nice rooms, I'll stay here again on my next visit to Banff"

"What stood out ? The front desk staff - Matthew…. Hope I am spelling it right ! He has an excellent customer service skill. Absolutely outstanding . Warm, bubbly, informative, helpful. Actually I am speechless. We need more people with such attitude in today’s world . The rooms- they smell fresh when you enter, very clean , all amenities available , very comfortable . Our first night was a bit difficult . Turns out the hotel has thin walls . It was not at all their fault . It was next door...

"Nice revamp to a classic hotel"

"Was a pleasant stay, rooms were clean and comfortable size for our family. Staff were very friendly, and the property was cleared of snow and ice making it easy for walking. The lack of dinner service until the 23rd of december as referenced on the website forced us seek food elsewhere, which was a bummer, but allowed us to check out other places. Was not clear nor informed if we could have been accommodated with lounge access but with minors, that seemed not possible. Family found the pool a...

"Enjoyed our stay. Friendly staff, clean rooms and excellent view."

"Everything "

"Staff are very friendly and helpful. Rooms are so lovely and clean. Very enjoyable stay and will be booking again when in Banff. ♥️ "