Hotel Dekat Bald Eagle Refuge

"Clean quiet room with nice view! Very pleased!"

"The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!"

"Safety concern was that the room door was open when we arrived so i had my family stay by the elevator while i checked out the room. When i went inside it looks like someone had come in and jumped all over the bed it was messy. We slipped in the bathroom numerous times and the door did not latch right so we had to keep the door open most times. There is no really free amenities except for the pool and fitness but it was freezing cold couldnt stay more than 10 min. And then the people around us...

"Breakfast was good. Staff was great. Need to upgrade the rooms. Looking old and worn out. "

"Clean, Staff was friendly. Forever grateful to the housekeeper name start with “Lu” for her “Service, Honesty and Dedication”. One of the “Best Place” I’ve stayed. Will did returned in the future!"

"Great location for our weekend."

"Clea, comfortable stay!"

"Fine"

"Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. "

"The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate."

"Resort fees seem un-necessary."

"Clean room"

"Fridge compressor was a little noisy and the walls were thin but super clean!!! Great stay!"

"Breakfast was great, rooms were nice, the only downfall was the pool was closed and we were notified ahead of checking in which was one of the reasons we booked this hotel. They are doing maintenance to remove the hot tub"

"If you require an early check in- please make sure you communicate directly with the property or you will likely not have a room ready."

"I love the rooms here, pretty and always clean. "

"Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this...