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Pennyhill Park Hotel And Spa

Hartanah 3.5 bintang

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Ulasan

9.0 daripada 10
Hebat

Kemudahan popular

  • Kolam renang
  • Spa
  • Mesra haiwan kesayangan
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran

Pilihan bilik

Lihat semua foto untuk Traditional Double Room

Traditional Double Room | Peti besi dalam bilik, meja, langsir/tirai gelap terus

Traditional Double Room

  • 35 meter persegi
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Lihat semua foto untuk Double Room (Smart )

Double Room (Smart ) | Peti besi dalam bilik, meja, langsir/tirai gelap terus

Double Room (Smart )

9.0 daripada 10
Hebat
(2 ulasan)
  • 29 meter persegi
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)
  • Wi-Fi percuma

Lihat semua foto untuk Suite

Suite | Peti besi dalam bilik, meja, langsir/tirai gelap terus

Suite

  • 85 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Lihat semua foto untuk Suite

Suite | Peti besi dalam bilik, meja, langsir/tirai gelap terus

Suite

  • 85 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Lihat semua foto untuk Suite

Suite | Peti besi dalam bilik, meja, langsir/tirai gelap terus

Suite

  • 85 meter persegi
  • 9 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma
Mod logo
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Tentang kawasan sekitar

Bagshot menempatkan Pennyhill Park Hotel And Spa. Kastil Windsor merupakan tempat menarik terkenal dan antara tarikan popular termasuk LEGOLAND® Windsor dan Taman Thorpe. Mengembara bersama kanak-kanak? Pertimbangkan Pine Ridge Bowl dan Coral Reef Bracknells Water World. Layari panduan perjalanan Bagshot kami
Peta
London Road, Bagshot, England, GU19 5EU

Tempat berdekatan

  • Padang Lumba Kuda Ascot
    Padang Lumba Kuda Ascot
    16 min memandu - 9.6 km
  • LEGOLAND® Windsor
    LEGOLAND® Windsor
    26 min memandu - 19.2 km
  • Kastil Windsor
    Kastil Windsor
    34 min memandu - 23.7 km
  • Lightwater Country Park
    4 min memandu - 2.4 km
  • Lapland UK
    11 min memandu - 8.3 km

Bergerak

  • Stesen Bagshot - 2 minit memandu
  • Farnborough (FAB) - 30 minit memandu

Restoran

  • Central Convenience, Camberley
    4 min memandu
  • McDonald's
    6 min memandu
  • Troy Meze Grill
    6 min memandu
  • King Arms - Hungry Horse
    17 min berjalan kaki
  • Caffe Amore
    4 min memandu

Tentang hartanah ini

Pennyhill Park Hotel And Spa

  • Mesra keluarga bagi hotel berdekatan Padang Lumba Kuda Ascot
  • Anda boleh menantikan bar kolam, teres dan taman di Pennyhill Park Hotel And Spa. Nikmatilah lulur badan, urut dan rawatan muka di tapak spa. Nikmati masakan British dan banyak lagi di dua tapak restoran. Kelas Pilates dan kelas aerobik ditawarkan di kelab kesihatan; perkara lain untuk dilakukan termasuk memanah. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti salun rambut dan bilik arked/permainan.
  • Anda juga akan mendapati manfaat seperti:
    • Kolam renang tertutup dan kolam renang terbuka, bersama dengan kerusi lepak pantai
    • Percuma letak kenderaan sendiri dan letak kenderaan valet
    • Sarapan bufet (surcaj), sewa basikal percuma dan gelanggang tenis terbuka
    • Tempat mengecas kenderaan elektrik, penjagaan anak/bayi (surcaj) dan permainan
  • Ciri-ciri bilik
  • Kesemua 124 bilik mempunyai keselesaan seperti perkhidmatan bilik 24 jam dan jubah mandi, serta manfaat seperti Wi-fi percuma dan peti besi.
  • Lain-lain kemudahan termasuk:
    • Kelengkapan dandanan diri percuma dan pengering rambut
    • TV skrin rata dengan saluran kabel
    • Cerek elektrik, setiap hari dan meja

Hartanah serupa

Bahagian luar
Wotton House Country Estate Hotel
Dorking
  • Kolam renang
  • Tab panas
  • Mesra haiwan kesayangan
  • Termasuk parkir
8.8 daripada 10, Terbaik, 559 ulasan
Harga ialah RM428
RM514 jumlah
termasuk cukai & fi
6 Jul - 7 Jul
Wotton House Country Estate Hotel
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi (surcaj); Internet berwayar (surcaj)

Tempat letak kenderaan dan pengangkutan

  • Stesen pengecasan kereta elektrik di tapak hartanah
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan valet percuma di tapak hartanah
  • Letak kenderaan valet dan sendiri di tapak adalah terhad

Makanan dan minuman

  • Setiap hari sarapan bufet tersedia 7:00 hingga 10:00 dengan bayaran: GBP 32 untuk orang dewasa dan GBP 32 untuk kanak-kanak
  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 2 restoran

Aktiviti menarik

  • 1 gelanggang tenis terbuka
  • 1 kolam renang terbuka
  • 1 kolam renang tertutup
  • Bilik permainan/arked
  • Bilik wap
  • Kelab kesihatan
  • Kelas kecergasan
  • Kelas pilates
  • Kelas yoga
  • Meja biliard/pool
  • Memanah
  • Permainan
  • Sauna
  • Sewaan basikal percuma
  • Spa perkhidmatan penuh

Mesra keluarga

  • 1 kolam renang terbuka
  • 1 kolam renang tertutup
  • Bilik permainan/arked
  • Kemudahan dobi
  • Penjagaan anak/bayi (surcaj)
  • Peti sejuk atas permintaan

Kemudahan

  • Kemudahan dobi
  • Lokar
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Salun rambut
  • Surat khabar percuma di lobi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat perniagaan 24 jam

Kawasan luar

  • Kerusi lepak tepi kolam
  • Taman
  • Tempat berkelah
  • Teres

Spa perkhidmatan penuh

  • 21 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Bilik rawatan pasangan
  • Bilik wap
  • Lulur badan
  • Rawatan muka
  • Rias kuku tangan/kaki
  • Sauna
  • Spa dibuka setiap hari
  • Urutan Sweden
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Lif
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)

Lain-lain

  • Dibina pada 1884
  • Kawasan merokok yang dikhaskan
  • Pendiangan di lobi

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Selipar
  • Tuala disediakan

Hiburan

  • TV skrin rata dengan saluran kabel

Makanan dan minuman

  • Air botol percuma
  • Cerek elektrik
  • Pembancuh kopi/teh
  • Perkhidmatan bilik 24 jam
  • Peti sejuk atas permintaan

Lain-lain

  • Meja
  • Peti besi
  • Seterika/papan seterika
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk tanpa sentuh tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Tetamu yang mempunyai sekatan diet atau alahan makanan perlu menghubungi hartanah ini terlebih dahulu.

Pengubahsuaian dan penutupan

Kemudahan berikut ditutup secara bermusim setiap tahun. Ia akan ditutup dari 02 Januari sehingga 24 Januari:
  • Satu daripada tempat makan

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak GBP 40 setiap penginapan, sepenginapan
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
2 ekor haiwan peliharaan
Bilik tertentu sahaja; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor yang terdapat pada pengesahan tempahan
Mangkuk makanan dan air tersedia

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Kanak-kanak boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi untuk sarapan bufet: kira-kira GBP 32.00 untuk dewasa dan GBP 32.00 untuk kanak-kanak
  • Bayaran haiwan kesayangan: GBP 40 setiap penginapan, sepenginapan
  • Haiwan perkhidmatan terkecuali daripada fi

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad debit atau kredit; wang tunai tidak diterima
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Tetamu di bawah 16 tahun tidak dibenarkan masuk ke spa

Soalan lazim

Adakah Pennyhill Park Hotel And Spa mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup dan kolam renang terbuka.

Adakah Pennyhill Park Hotel And Spa mesra haiwan kesayangan?

Ya, Pennyhill Park Hotel And Spa membenarkan haiwan kesayangan (had 2 ekor). Terdapat fi sebanyak GBP40 setiap penginapan, sepenginapan. Haiwan khidmat terkecuali daripada fi.

Berapakah fi parkir di Pennyhill Park Hotel And Spa?

Letak kenderaan sendiri dan letak kenderaan valet adalah percuma di hartanah ini.

Apakah masa daftar masuk di Pennyhill Park Hotel And Spa?

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk selepas waktu operasi tidak tersedia.

Apakah masa daftar keluar di Pennyhill Park Hotel And Spa?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Pennyhill Park Hotel And Spa?

Hotel yang mesra keluarga di Bagshot ini terletak dalam jarak 3 bt (5 km) dari Teater Camberley, The Atrium dan Kelab Golf Berkshire. Pine Ridge Bowl dan Coral Reef Bracknells Water World juga dalam jarak 6 bt (10 km). Stesen Bagshot sejauh 22 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Pennyhill Park Hotel And Spa Ulasan

9.0

Hebat

9.4

Kebersihan

9.0

Lokasi

9.0

Kakitangan & perkhidmatan

9.2

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 174 daripada 269 ulasan
Penilaian 8 - Baik. 54 daripada 269 ulasan
Penilaian 6 - Boleh diterima. 31 daripada 269 ulasan
Penilaian 4 - Lemah. 7 daripada 269 ulasan
Penilaian 2 - Teruk. 3 daripada 269 ulasan

Ulasan

Disahkan

6/10 Sederhana

Daniel

Sukakan: Kebersihan

Underperforming Asset

For $1,000/night, there are a few things I would expect to receive, such as valet parking, fully trained staff and maybe an update to very tired room decor. Everyone was very friendly, our dinner at The Latymer was sublime, the spa facilities are quite nice, but the whole place is in dire need of a facelift and a comprehensive staff training...
Menginap 2 malam pada Mei 2022
Disahkan

10/10 Cemerlang

Abdoulie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I liked my entire stay and felt very welcomed Thank you to the wonderful team at Pennyhillpark especially the Hillfield staff
Menginap 2 malam pada Apr 2022
Disahkan

8/10 Baik

Henry

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The food was not great.
Menginap 1 malam pada Dis 2021
Disahkan

10/10 Cemerlang

Alexey

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Na
Menginap 1 malam pada Okt 2021
Disahkan

10/10 Cemerlang

TEERTHA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

The gift that keeps on giving

Once again this was an excellent place to come and relax. The spa is incredible, the food superb and the service is top notch. Drinks at the pool are pricey but one of life’s necessities. Stay for two nights and leave 5pm on the second day. Book spa appointments well in advance.
Poolside
The largest scallop in the world
Menginap 2 malam pada Jul 2021
Disahkan

10/10 Cemerlang

Jeremy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing as always
Menginap 3 malam pada Mei 2021
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan
Terrible check in experience- long queue then room not ready. Brasserie for lunch also terrible service. However the rest of our stay was good. Dinner in Brasserie much better (different staff who were great).
Menginap 1 malam pada Okt 2020
Disahkan

10/10 Cemerlang

F

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Outstanding hotel with the most amazing spa and grounds.
Menginap 2 malam pada Okt 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
I loved Pennyhill! And have been dying to go for almost 4 years. I booked to go back in January, of course nobody knew Covid would happen. However I was disappointed when I arrived, to find that most spa facilities including all the experience rooms were closed. I had no email prior to let me know, and nobody at check in told me when we arrived. So unfortunately overall I am disappointed which is a shame as I was so looking forward to it. If I had been told beforehand, we would have all chosen to postpone until next year when all facilities were in use
Menginap 1 malam pada Sep 2020
Disahkan

10/10 Cemerlang

Jonny

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A very enjoyable stay. Lovely time spent at the spa, room fantastic and great food at the Brasserie restaurant
Menginap 2 malam pada Ogo 2020
Disahkan

8/10 Baik

Jolanta

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

romantic couple break

Really nice short couple break . Enjoy swimming pool and spa area . Breakfast was amazing
Menginap 1 malam pada Ogo 2020
Disahkan

10/10 Cemerlang

Ian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Superb Break away

Simply superb, even with the C19 restrictions in place, the stay was lovely.
Menginap 1 malam pada Ogo 2020
Disahkan

8/10 Baik

H

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Good in summertime....

We have stayed here twice- once in July, and once between Christmas and New Year. In summer it’s fab- using the space outside means it doesn’t feel crowded at all, and if the weather is good it feels like you’re abroad. In winter, it felt packed and there were numerous groups of people who felt to be honest as if they were there because they’d found a cheap deal somehow? Maybe that was just for the spa. There weren’t enough loungers, so was impossible to rest in between swim/sauna sessions and overall I really didn’t enjoy it. However the rooms are a good size and comfortable, and the bathrooms lovely. My one criticism would be that both times the room was sweltering and the windows barely open so impossible to get fresh air in there. The Mitchelin star restaurant is superb, and the service and sommelier fantastic- worth the money spent for sure.
Menginap 1 malam pada Dis 2019
Disahkan

8/10 Baik

Stephen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful ground and building, the staff was really helpful.
Menginap 3 malam pada Feb 2020
Disahkan

6/10 Sederhana

Peter

Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Very disappointing

Very Disappointing. Pool hot tub - closed. The 3 Canadian hot tubs - closed. The only other hot tub outside - well, let’s just say it was as if Club 18-30 were having a drunken party in there! Towels, dressing gowns littered the areas and the drunk ‘clubbers’ from outside just helped themselves to any gown and any flip-flops! The lady next to me in the sauna had to run out and save hers as it had her phone in it and they were just going to take it...??!! Nothing was safe. To make matters worse we went back to our room at 17:30 and they hadn’t even cleaned our room...!! The lady at reception didn’t really give a damn & wasn’t apologetic in any way. Thank goodness for the 2 concierge gents - they were superb and looked after us and made us welcome whilst we stayed in reception & waited for our room to be cleaned! I have no idea how this can even considered 5 star. It’s not exclusive, the spa area / pool was nothing better than Coral Reef in Bracknell. Seriously felt like Club 18-30 in there! Had room service, asked for some fruit too - didn’t get any, no explanation or apology. There are lots of better spa hotels in the local area, all with better service, cleaner facilities and better value. Hugely disappointing.
Menginap 2 malam pada Feb 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Weekend Break

Visited with my husband for a weekend break. The room we had was nice and a good size, bed was also very comfy. Would recommend taking bottles of still water as you only get one small bottle in the room for 2 people plus one sparkling and not easy to get cold water from the mixer taps. Small bottles can be purchased for £5. The hairdryer was ok but the cord did not stretch easily from the distance between the low socket and the mirror height so if staying again would take my own. We enjoyed the food and drinks that we had in the bar and brasserie but there was not enough staff on in the bar at lunch and early evening so service was very slow and not great, you could see though the staff on duty were trying their best. We visited the spa Saturday afternoon and Sunday. Our experience on the Saturday was really disappointing as it was so busy we couldn't get loungers or able to use any of the spa pools. On the Sunday morning we had asked reception if it might be quieter and they were adamant it would be even busier and they wouldn't recommend it, we did give it a go however and did find it quieter than Saturday and we were able to use the spa pools and get loungers which made for a better experience. We found some areas dirty assumingly due to the sheer volume of spa users but the dirt was still there on Sunday which meant they hadn't been cleaned in between. In terms of service and experience it felt more like a 4* not a 5* hotel and is somewhat oversold by their marketing.
Menginap 1 malam pada Jan 2020
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very busy! Service suffered as a result. Spa facilities are the draw with this hotel. Standards have slipped simce first stayimg at the property over 10 years ago.
Menginap 1 malam pada Jan 2020
Disahkan

8/10 Baik

Olivia

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Rooms are amazing - even basic ones. Spa was great. There was no space in brasserie for dinner so book ahead - we did a walk in in the bar which was really nice but service was awful and so slow.
Menginap 1 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Torquill

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Just the best place ever!

A totally amazing experience. The staff were amazing and everyone went the extra mile to make us feel special.
Menginap 1 malam pada Jan 2020
Disahkan

8/10 Baik

Zoe

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great service

A lovely hotel, and great service. The doorman who researched cigars for my husband was particularly good. A surprisingly personal feel, given how large the hotel is.
Menginap 1 malam pada Nov 2019
Disahkan

6/10 Sederhana

Chris

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Don’t think is a 5 star

Great hotel but the food was not up to scratch
Golf course
Golf ⛳️
Hotel
Spar
Menginap 2 malam pada Nov 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
absolutely beautiful! We had such an amazing time, very relaxed.
Menginap 1 malam pada Okt 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely stay for our anniversary. Room a little dusty but hotel very responsive rectifying this. Fab staff and quick service. Would highly recommend and would return to the hotel and spa. Spa was wonderful, best massage I’ve ever had!
Menginap 2 malam pada Sep 2019
Disahkan

8/10 Baik

Mike

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The overall experience was marred by a poor quality hot buffet breakfast, that was far from hot. It was very surprising that a 5 star hotel would not offer a freshly cooked hot full English breakfast. Whilst there were 3 or 4 a la carte options on the menu these referred to omelettes and kippers etc. Added to this, the fact that there was no Maitre d present or any other person of authority in the Dining Room added to a failure on the part of the hotel. The waiting staff consisted of two or three youngsters, that looked like school leavers. For the price of the rooms, my wife and I expected a superior experience, however we left feeling that we had not received value for money.
Menginap 1 malam pada Sep 2019
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The level of service from the staff was very good. Unfortunately there appeared to be a heating issue with the Spa and as such, a number of the Spa facilities were not working properly or closed. The room was comfortable however the TV in the bathroom did not work and the air conditioning unit fan was extremely noisy and as such had to be turned off which resulted in a poor nights sleep as the room was extremely hot
Menginap 1 malam pada Sep 2019