Hotel Independent di Bagan Serai

"Hotel room,bed and toilet is clean and neat. The family room is big good for my family.. But maybe wrong time to me...early morning before checkout...no water in d hotel coz water supply disconnected at Bukit Mertajam area.... "

"the room is very spacious. 2 queen bed with more spaces to fool around with my kids. we are comfortable with our stay. its just that there is not much option for the TV channel. other than that, all is good. the staff is also approachable."

"Very bad experience... The photo is different from actual, it was taken from other branch. The toilet is see through type, not suitable for non-couple!! The design of toilet is really bad as if you are sleeping next to a open toilet, kill appetite for food!! Pls put the correct room photo!! Cover the toilet with something!!"

"Front desk not available most 30m upon check.in.."

"Nice service "

"Our stay was perfect all the time. The staff is extremely friendly and became our tour guide introducing taiping tourist attractions. Will certainly come back to stay again after this."

"Comfortable stay at Hermitage Boutique Hotel, very close to the Lake Gardens and great service from the staff. Will come again!"