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Puerta del Cielo Hotel Origen

3.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Lake Bacalar

Choose dates to view prices

Photo gallery for Puerta del Cielo Hotel Origen

Outdoor banquet area
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Living area
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property grounds
Puerta del Cielo Hotel Origen offers a tranquil escape near the airport. Enjoy two outdoor pools with sun loungers and umbrellas, and dine at the on-site restaurant. Free WiFi is available throughout, and the staff provides helpful service to enhance your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Studio Suite, Terrace, Lakeside

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Studio Suite, Terrace, Lakeside

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

Terrace/patio

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 80 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Garden View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Bacalar, Puerta del Cielo Hotel Origen is near the airport and near a boardwalk. Municipal Spa of Bacalar and Chetumal Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Bacalar and Laguna Bacalar Ecological Park. Manatee Sanctuary and Santuario del Manati are also worth visiting. Discover the area's water adventures with snorkelling and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Bacalar travel guideOpens in a new window
Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 3 min drive - 2.2 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.9 km
  • Fort of San Felipe - 4 min drive - 3.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Mistura - ‬4 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬13 min walk
  • ‪Pueblo Pirata - ‬14 min walk

About this property

Puerta del Cielo Hotel Origen

Hotel near Lake Bacalar
Consider a stay at Puerta del Cielo Hotel Origen and take advantage of a poolside bar, a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools, along with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a banquet hall
  • A front desk safe, a 24-hour front desk and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Puerta del Cielo Hotel Origen offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 144 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar

Frequently asked questions

Does Puerta del Cielo Hotel Origen have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.

Is Puerta del Cielo Hotel Origen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerta del Cielo Hotel Origen?

Self-parking is free at this property.

What time is check-in at Puerta del Cielo Hotel Origen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Puerta del Cielo Hotel Origen?

Checkout is at noon.

Where is Puerta del Cielo Hotel Origen located?

Situated near the airport, this hotel is within 2 miles (3 km) of Lake Bacalar, Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 3 miles (5 km).

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Puerta del Cielo Hotel Origen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 115 reviews
Rating 8 - Good. 9 out of 115 reviews
Rating 6 - Okay. 1 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities
La comida y excelente trato de todos
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, el servicio es excelente y la comida del restaurante es espectacular.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pedro Fernandez

Liked: Cleanliness, amenities
Un maravilloso lugar para disfrutar de la naturaleza
Stayed 3 nights in Jan 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, friendly staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar, comer Delicioso y sentirse consentido por todo el personal, además de tener una hermosa vista a la laguna. Sin duda uno de los mejores lugares para hospedarse.
Stayed 3 nights in Feb 2025

8/10 Good

Maria Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para descansar y comer bien al lado de la Laguna

Excelente lugar junto a la Laguna. Lejos de todo el movimiento pero cerca cuando quieres visitar el Pueblo Mágico. El servicio es excelente, el hotel hermoso, la comida deliciosa y el ambiente perfecto.
Pasillo
Pasillo a alberca
Amanecer desde el muelle del hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, sin duda voy a regresar. El staff muy amable y servicial, la comida deliciosa y la ubicación perfecta
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Todo muy lindo, lo recomendamos mucho excelente para descansar
Stayed 2 nights in Dec 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! Would definitely stay there again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, muy reocmendable
Stayed 3 nights in Aug 2023

10/10 Excellent

Karla Joanna Ruan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, destaca mucho la comida, siempre deliciosa; y el personal siempre atento, amable y disponible. Instalaciones muy bonitas y tranquilas. El hotel se encuentra en carretera por lo que solamente puedes trasladarte en auto/taxi pero todos los de la zona están igual. Lo recomiendo y volvería a hospedarme en este lugar sin dudarlo.
Stayed 5 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel! The employees are great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel et un chef cuisinier à étoiler

Une vue sur le lac à couper le souffle, une équipe de service au top et surtour un chef cuisinier hors pair qui vaut un étoilé! Je recommande 1000 fois cet hôtel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, with friendly staff, great food, and overall with a great view of the lake!
Stayed 6 nights in Jul 2023

10/10 Excellent

HUGO ENRIQUE SALAS

La comida excelente
Stayed 3 nights in Sep 2023

10/10 Excellent

José Pablo Cabeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad en un lugar increíble, el servicio siempre fue excediendo nuestras expectativas y el personal siempre está al pendiente de tus necesidades
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion ,lugar ,comida deliciosa

Increible lugar, atención 1000%, todo el personal es muy amable , son muy atentos , la comida es sumamente deliciosa , los cocteles , la limpieza , un lugar para descansar , ojala hubiera más lugares como este donde literal te sientes de vacaciones , realmente pocos lugares con el profesionalismo y la actitud de este .
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente comida, excelente servicio y súper boutique
Stayed 2 nights in Sep 2023

6/10 Okay

eve

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it for anight
Stayed 1 night in Dec 2024

10/10 Excellent

JESUS URIEL

Liked: Cleanliness, staff & service, property conditions & facilities
La verdad el hotel esta muy bonito, las habitaciones super comoda, la atencion del personal es excelente, la comida ademas de sabrosa, te la presentan de la mejor manera y tiene una vista a la laguna inmejorable, sin duda un pedacito de cielo
Stayed 3 nights in Nov 2023

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho el lugar, muy tranquilo, todo el personal increíble, en especial el servicio de Irina, Jenny y del chef que siempre estuvieron muy atentos.
Stayed 2 nights in Oct 2023

8/10 Good

Gabriela

Liked: Cleanliness
Staff wasn’t very helpfulOther than that
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 2 nights in Sep 2024

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