Bà Kèo Hotels with Swimming Pool

"Overall, the experience was only nice because of the proximity to the beach and the sunsets. Other than that, it has been such a disappointment. The cleanliness standards are so low - the food was left outside door, multiple staff walk past the door and no one cleared it. Ants were all over the place. The AC was leaking water, wasn't cooling the room despite maintaining it at a constant 18 degrees. The staff were a cherry on top of this, so hostile, rude and incompetent. Brace yourself with a lot of patience before you decide to enter the place."

"Great staff, and the breakfast is endless. Amazing super large pool, and the seafood BBQ on Tuesdays is a must. Overall good hotel to stay in. "

"Exquisite resort! Honestly 0 faults. Excellent service, clean, and beautiful. The pool is excellent. Plenty of chairs. Though the ones around the pool fill up, the beach has plenty with great natural palm tree shade steps away from either the pool or ocean. Food was really yummy and had a nice variety. They had a BBQ on the beach one night with great entertainment. Sunsets are incredible. Location is close to the airport but not noisy. We even had a “hill view” room facing the road but the trees blocked the view of the road and the sliding door was epically soundproof. The balcony was only good for drying clothes though so if you want to relax on the balcony I would pick an upgraded room."

"This place can’t be 5 star resort. I would say 3.5. By the pool - No wi-fi connection, - No one to service hence empty cans and glasses by the beach chairs left in the morning will be there until evening. Room - they do make up your room but longer you stay, it gets more sandy. I guess they don't vacuum, - more than half of the electrical outlets had something stuck inside and could not be used, Restaurants - overall really pricy for Vietnam if you didn’t go for all inclusive package. - 4 restaurants open for dinner, Mexican, Spanish, Burger/street food, and buffet, - Mexican restaurant has really limited selections, 3 starters, 3 main dishes, 4 tacos and 1 dessert, if I remember correctly, - Spanish restaurant has more options but just ok quality, - Burger/ street food restaurant is the place we used the most. Lots of options and good quality. I don’t know if overall quality applies to different resorts in Phu Quoc, but I would not come back again to Phu Quoc. Rather go back to Phuket or Bali on my next beach holiday."

"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average. The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately. Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us."

"Everything inJw marrio"

"This was a hidden gem. The breakfast buffet with the stay is amazing. Eggs to order and lots of good food. The room had a fantastic view. The staff were remarkable. Front desk lady was beyond accomodating. They even gave me an electric fan to use for the room to help me sleep. Massages were top notch at the spa! The beach was clean and very nice with great lounge chairs. I personally prefered the resort beach more than Sao Beach which was heavily polluted. I highly recommend this resort."

"The wifi didn’t work, "