Metro Hospitality Group Eastern Australia hotels

"The hotel and staff were suburb and service was excellent. We could not have had a better stay …. Fabulous!"

"We stayed at The Victoria Hotel for three nights during our trip to Melbourne, and unfortunately the experience was disappointing. The check-in process was poor. There was no reception staff available, so we had to complete the check-in ourselves using a machine in the lobby. We requested two key cards, but the machine only issued one. No one welcomed us or provided any information about the hotel facilities such as breakfast hours, the pool, or other amenities. Considering the price we paid, the room did not meet expectations. The overall service also felt quite casual. The staff were not particularly friendly or professional, and the atmosphere felt more like a roadside motel than a hotel located in the heart of Melbourne. The only positive aspect of this hotel is its location, which is very convenient. Unfortunately, based on this experience, I would not choose this hotel again on my next visit to Melbourne."

"Excellent location. "

"Very thankful for early check in availability. Staff was wonderful. Great vibe and amenities. Great, central location."

"Good location for our visit"

"Hassle free Very clean and tidy "

"The room was very nice but not quite like the pictures. The area was phenomenal and the staff were great too!! The train is extremely close like less than 5 minutes walking distance, which is super convenient!! "

"Good"

"Staff were amazing "