Hotel Dekat Aurora Family Leisure Complex

"All was great at this hotel. They had a great free breakfast, the room was clean, the bed was comfortable. The staff were very friendly. A great place to stay."

"I booked this hotel despite being more expensive that similar hotels in Newmarket-Aurora because it was the only one nearby with a hot tub. The hot tub didn’t work for most of my stay. Disappointed. Staff were really nice & hotel was good otherwise :)"

"Beautiful well maintained property. Close to lots of dining options, convenient and parking was easy"

"Overall experience was great. The only issue i had was the air-conditioning wasn't working properly"

"My stay was excellent!!!! The staff is extremely helpful!!!! This is my fifth stay!!! I absolutely love it there!!! I highly recommend this Hotel!!!!!"

"Double check your door lock on the way out, the auto-lock on our room was finicky. Otherwise amazing value."

"I booked this room for my parents. While I understand the need for cancellation policies there should be some humanity when considering whether or not to provide a refund. My parents needed a room as they their dog was gravely ill and it was understood that they would require at least one night's stay, and likely more. One night was booked. In a heartbreaking turn of events, Ben, their dog passed away. They could not stand the thought of staying in the city, so they attended the property and...

"Clean room, quick check-in, $5 parking per night"

"I called the property the evening before confirming my reservation. I was told that I would receive a email with instructions on how to access the property the following day. Coming up at 12:00 noon the next day, no information provided. I had to message the property who finally after 20 minutes of waiting sent the email. I had to carry my luggage down a long cement brick paved walkway. The pavers were loose and somewhat hazardous to walk on carrying luggage. The rear outside door had an entry...

"Nice stay. Our second. Not our last"

"Had to ask twice to get microwave cleaned from previous person(s). All staff were very friendly. WIFI was slow at times. last 2 days was noisy"

"Ok place if you can find a good price for it. Needed somewhere affordable for a day. Comfy bed but the room is small with thin walls. The streaming with Disney plus didn’t work for me but maybe that was just my room. The fitness centre you need an attendant to show it to you. Thrift store across the street was really cheap though!!"

"Price was good. Daniel sent secret codes well ahead of time which was helpful. Area was a nice residential part of Richmond Hill. Shower was fantastic - high tech, lots of hot water. Code system for entry was a bit problematic. Took 5-6 tries to enter our room each time. Never met our host in person. In bathroom, would have been nice to have some hand towels and face washing cloths in addition to the two small bath towels. Also, hooks would have been nice - on back of room door for...

"jet tub"

"Super love the area and yet very closed to everything..."

"Clean room and well maintained. Coffee available anytime, breakfast was ok."

"Overall way better than the other locations I booked in Toronto. Only thing that could be improved is housekeeping, they missed it on 1 day, maybe because we left early afternoon. On one of the other days, they forgot a towel, but the front desk brought one to us right away"

"The shower was not good!"

"The staff was not helpful"