Villas in Augusta County

"Everyone at the front desk was great! They also had popcorn and cookies when we checked in. Breakfast seemed good, but I didn’t have time to eat much. Waffles looked Great, eggs looked fake…"

"Sean (at the front desk) should be commended for friendliness and great customer service. "

"We liked the location. It was in the center of everything we wanted to do. We were very pleased with the front desk staff. Autumn was wonderful -- very friendly and helpful. We were a little disappointed that they charged for parking. We almost always stay at Hampton Inns when we travel and this is the first time we were charged for parking."

"Tub was stopped up took all day to get resolved "

"Lovely hotel. I was traveling with my service dog. The first room I was offered was not made up when I went into the room. Back down to the check-in desk, a different person took care of me this time. When I informed the front desk, the room was not made up. They told me that they typically place guests with their service dog on the second floor and that after checking it appeared, none of the rooms were made up on the second floor. The gentleman hesitated, as if I was supposed to wait until one of the rooms was cleaned and the original guest services stepped in and placed me on the third floor. Just an observation, overwhelmingly check-in at large hotels seem to be staffed with less than friendly staff. I believe I could mention one hotel recently where I had a positive front desk experience with someone that was very friendly other than that, they are frequently aloof, and cold acting. I believe hospitality needs to be emphasized for front desk. The hotel itself was wonderful interestingly enough a janitor walking by was the one who informed me where to walk my dog front desk didn’t offer that information. The hotel is a very nice facility with great food options I would consider staying again. I’m just hopeful. Front desk is more friendly"

"We have stayed here before and really love the amenities the decor, the architecture and most of all the friendly staff especially Catherine, Taylor, and Cortney. The food is really delicious."

"Excellent….we thoroughly enjoyed!! "

"Great place "

"Charlie was really friendly, welcoming, and made the check in process quick and painless! "