4/10 Lemah
Joseph
30 Sep 2025
Upon arrival/check in the staff did not greet at all and said "what is your last name" this continued onto the second day with rude staff at the front desk, specifically the two older ladies working the night shift. The hotel overall was ok. The first room given to us had mold/mildew around the bathtub the room was not properly cleaned. We immediately went back downstairs where another room was given to us. I would not recommend staying here unless you have to. Disappointed in the service and for a Hilton, I expected more for what was paid for. We will not be returning. The nice outdoor area is not part of the hotel and belongs to the restaurant unfortunately that area was closed the weekend we were there. They didn't seem to want to bother with it. The bar was ok, nothing special.
Joseph
Menginap 3 malam pada Sep 2025