4/10
I gave 2 stars only because check-in with Bri was amazing and throughout my stay Jorielle, Shelly, Latoya and a young lady can’t remember her name was great. BUT the manager of that property Beckford tries to be belittling, arrogant and condescending. The first day in the hotel I kill a spider in the room, my partner kill two insects crawling up the wall (roaches). I was ready to change room but because it was late I just cleaned everything with my Clorox disinfectant spray and went to sleep. Second day I woke up to a swollen lip which never happened to me in my life. Immediately went to pharmacy for Benadryl I didn’t report anything because I didn’t think it was the hotel, next day I woke right arm swollen, red. my partner similar red marks inflamed areas on his back. I went down to office reported this and requested and new room, I also called beckford, he stated there was nothing he could do until his exterminators conduct a proper investigation. I said okay, expecting to hear something within 24-48 hours, Heard NOTHING and they booked the room less than 2 day later. When I say the room being rented I assumed I’ll hear something soon, obviously if renting that room they conducted this inspection. Heard NOTHING, called Beckford I said you rented the room, what happen in the inspection. 1st he said they nothing was found after questioning he said the going to have the inspection (He lied) and became angry, rude when I called it out. He replied my issue was not important.
Marcus
Menginap 2 malam pada Jul 2025
