Hotel Spa di Ash Shati

"Lack of information about facilities in Ramadan. Mediocre service. "

"Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good."

"Clean Room"

"Well appointed with attention to detail wherever you look, gives you a feeling of royalty "

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"We have booked with Expedia for five people for tonight and when we got to the hotel, we were told that we only paid for two people. It was a little over $1300 for the two nights and for tonight and when we go to the hotel, we were told that we only paid for two people. It was little over $1300 For the two nights and we had to pay extra $200 per night for a third person and the two other kids were free. Advice to book straight through the property to avoid surprises like that."