Arlesey hotels from RM165

"Staff were okay. No enthusiasm or whatsoever and just literally gave us the welcome paper and that's it. Restaurant staff were slightly better as they were a bit more welcoming and helpful. Breakfast was basic and dry. We wanted to swim and use the pool with our baby but weren't allowed as they told us that there's only a time allowed for babies, however this wasn't explained to us upon checking in and a bit of consideration and 'hospitality' could go a long way as we requested that even a quick lounge would really be appreciated but nothing. Again, dry communication. "

"The check in experience was wonderful with really helpful happy, staff who were welcoming and professional. The rooms are large and the beds are great. The toilet had a lot of staining and scale build up, which could have been sorted out. The breakfast experience was not up to the usual Holiday Inn standard, the host buffer was barely warm, and while the front of house manager was excellent some of the staff were to say the lease less helpful. All in all, would I stay again. Yes I would."

"Great customer service, clean spacious room and walking distance to Luton airport ( although there is a bus stop directly outside the hotel as well)"

"Good business trip"

"Couldn't fault our stay, everything was just great, the staff all very helpful & the breakfast was good also "

"New management of some areas. Really nice, best bathrrom we have ever used. Food superb and excellent value"

"Attended for a wedding reception. Setting beautiful, staff lovely and food was delicious. Room was spacious, clean and very comfortable bed."

"Shower thermostat did not work either to hot or cold."

"Nice stay."