Hotel berdekatan Arena Frank Crane

"We have stayed in this motel many times. These rooms have always been clean. The staff are committed to seeing their clients are taken care of. A couple of small missing items usually found in the room on arrival, were not there and the staff were most accommodating in providing them, when asked. Several of our past visits included pets however this time they were not with us, however the motel is pet friendly. The breakfast was good with the usual continental format. As we normally...

"Warm welcoming space Nice big rooms"

"Affordable stay, friendly staff, and the room was clean."

"Clean, quiet and very close to the ferry terminal."

"Window has no screen and dirty. Air conditioning is making loud noise with fan running but does not cool the space. Bathroom sink does not drain well. Check-in took ~30 min. There is no common space or breakfast room. No one helped to check out. The laundry room which services the entire hotel is dirty. Noted homeless people staying under the exterior stair. Booked with Expedia which rates 8.2. Honestly don’t know how it gets rated with this high rating. Very disappointed and Certainly not...

"Staff were very attentive even offer extra amenities in the room. Breakfast was great. Location is excellent."

"Everything was awesome and went amazing aside from hotel staff coming into our room despite having the do not disturb sign on the door. We had told them we didn’t need house keeping as we were there for a few days and would just request towels if needed. Our wet towels were folded and put back on the shelf that were hung to dry and personal belongings moved around but nothing appeared to have been cleaned , garbages emptied , or anything else. Was a little strange but The front desk was very...

"The courtyard is our go to when we travel to Nanaimo. It’s clean, welcoming and in a great location."

"Great place! The receptionist was very friendly and helped me extend my stay."

"A"

"The staff were wonderful and so helpful!"

"Nice view, staff are great"

"The location is good."

"Stated 3 nights"

"We reached there and we like property and rooms when we saw that but when hotel is aware of how many people are coming and when they are charging for each and everyone, they should provide service too. We had 2 rooms booked for 8 people and there were only 2 towels in room, that is something for personal hygiene and no one would like to share. Also we tried to go and get from check in office but they were closed without any posted number or hours of operation. Even at 7:30 in morning when we...

"Small room, kitchen n bathroom is shared which makes it uncomfortable for us."

"I am not usually someone to write a review but……. As I was checking in there was another reservation that could not be honoured due to the guests not having any of the proper credentials to check in. The front desk staff was beyond professional even though they were dealing with extremely upset ppl. They maintained empathy and professionalism 100% and I feel they need this review as I assume there will be something negative coming their way! I do feel bad for the guests that left angry but they...

"Allan was a charming host and we felt most welcome"

"Everything was not cared for, bedsheets had stains, room was not clean."