Hotel Keluarga di Arc-1800

"Both hotel manager and restaurant manager provided us a super nice service before and during our stay. The hotel manager Julie had offered her sincere help for our logistics to hotel and even we arrived late at hotel, the restaurant manager was provided us a warm welcome with delicious dishes after our long hours drive. The restaurant food and suna is amazing. The staff attitude to help and think for their customers are much appreciated "

" Oui avons été très bien accueilli La chambre est propre avec des équipements de qualités Machine à café Nespresso, lave vaisselle, plaques et micro onde Le ménage passe tous les jours, un kit d’entretien est fourni. L’accès aux pistes est vraiment le plus de l’hôtel."

"Appartement très froid et impossible de chauffer plus... Malgré les interventions des techniciens... "

"Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...